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Press Releases & Special Reports


June 1, 2021:
J.D. Power once again recognizes Independent Health for member satisfaction
Independent Health has been named the second highest ranked health plan for member satisfaction in the New York region, according to the J.D. Power 2021 U.S. Commercial Member Health Plan StudySM. J.D. Power’s annual syndicated study examines the experience of health plan members and recognizes health plans in the country that achieve a high level of customer satisfaction for their members.


May 28, 2021:
Over 500 classes offered outdoors and online this summer as Fitness in the Parks returns for the 10th season
Free yoga, Pilates, Zumba®, kickboxing and other fitness classes presented by Independent Health and the YMCA return to 18 outdoor locations throughout Western New York and online as Fitness in the Parks starts its 10th summer season on June 1.


May 21, 2021:
Health & Wellness Challenge to reward Western New Yorkers for being healthy
Independent Health, Official Health & Wellness Partner of the Buffalo Bills, is excited to announce that the latest round of the “Independent Health and Buffalo Bills Health & Wellness Challenge” will be held from May 24 through July 4. Participants will be eligible to win a variety of prizes by meeting daily goals and completing fun and healthy activities.


May 20, 2021:
Independent Health and its affiliate company, Nova, hiring 57 full-time customer service positions
Independent Health aims to fill 32 customer service representative positions and its affiliate company, Nova Healthcare Administrators, is hiring 25 care navigators, including several bilingual care navigators, in its customer service department.


April 2, 2021:
Birthday Box donations sought by BPS high school students to help younger children in need celebrate their special day
Tenth grade Buffalo Public School student members of the Independent Health Foundation’s Student Peer Advocate Program are seeking to support local children in need by encouraging donations to the Buffalo Birthday Box Initiative online.


March 15, 2021:
“Independent Health Giving Day” to benefit United Way’s Join the Fight Fund for COVID-19 relief
On Tuesday, March 16, Independent Health and the United Way of Buffalo & Erie County (UWBEC) will seek to mobilize community members for one day of giving to support UWBEC’s Join the Fight Fund. All donations made will support UWBEC’s efforts to respond, recover, reimagine and rebuild a more equitable, resilient Erie County in the wake of the COVID-19 pandemic.


February 22, 2021:
Independent Health offers new Diabetes Prevention Program through Brook+
Independent Health is partnering with Brook – a leading digital health platform for chronic disease management – to offer a CDC-recognized Diabetes Prevention Program called Brook+. This structured, year-long lifestyle change program is now available as a covered benefit with a $0 member cost share under all of Independent Health’s fully insured, commercial plans.


February 17, 2021:
Reddy Bikeshare, in partnership with Independent Health, reports 222% increase in sign-ups between Niagara Falls and Buffalo in 2021
Reddy Bikeshare and Independent Health officials announced ridership results from the program’s 5th season, in which more people signed up to ride in 2020 than in the previous four seasons combined. Indicating significant growth in the popularity of biking in Western New York, sign-ups to the program increased by 222% from 2019 to 2020.


February 4, 2021:
United Way of Buffalo & Erie County Receives $100,000 Matching Grant from Independent Health to Support Long-Term COVID-19 Relief
United Way of Buffalo & Erie County (UWBEC) announced today a matching grant of $100,000 from Independent Health to encourage contributions from individuals and companies across Erie County to UWBEC’s Join the Fight campaign. This is the second matching grant of $100,000 UWBEC has received from a corporate partner. The first was awarded by the National Fuel Gas Company Foundation.


January 28, 2021:
Health & Wellness Challenge surpasses 40,000 registrant mark
More than 40,000 individuals have now registered for the Independent Health and Buffalo Bills Health & Wellness Challenge. This exciting milestone was reached during the 13th round of the popular community program, which ran from October 19 through November 29.


December 11, 2020:
First Night® Buffalo announces virtual entertainment lineup; family party packs now available at Tops Friendly Markets
First Night® Buffalo, in partnership with The Children’s Hospital of Buffalo Foundation, will be celebrated virtually for everyone looking forward to the promise of the new year in 2021.


November 4, 2020:
First Night Buffalo 2021: The ‘show’ will go on, virtually!
The 32nd annual First Night Buffalo presented by the Independent Health Foundation will be like none before as it will be celebrated virtually for everyone looking forward to the promise of the new year in 2021.


October 15, 2020:
This fall’s Health & Wellness Challenge to kick off on October 19
Western New Yorkers are encouraged to get up, get moving, and start living healthier by taking part in this fall’s Independent Health and Buffalo Bills Health & Wellness Challenge. The latest round of this popular program will run from October 19 through November 29 and is open to the entire community. Participants will once again be eligible to win a variety of prizes.


October 1, 2020:
Independent Health announces its Medicare Advantage Product Portfolio for 2021
As the local market leader for Medicare coverage, Independent Health’s is once again committed to providing the outstanding coverage, value and customer service that Western New Yorkers have come to expect. We’re excited to be offering a comprehensive range of plan options for 2021, along with consistent premium rates and enhanced benefits.


September 18, 2020:
Independent Health to offer new, innovative product offerings for 2021
Independent Health has long set the standard for introducing new, innovative products and benefits that are first to market locally and nationally. Now, Independent Health is again a market trendsetter with new products and benefits for 2021. Its new product, thRed, will include expanded virtual visits, a powerful home-grown mobile app and rewards for various health and well-being efforts, including community volunteering. Other new benefits include a deductible plan with first-dollar coverage with a roll-over option – Activate Silver - and Health Savings Account with no monthly maintenance fee.


August 16, 2020:
Join Buffalo Bills Legends including Jim Kelly at the Huddle for Hunger Food Drive for FeedMore WNY
Independent Health Foundation & Buffalo Bills Foundation partner to collect 20 tons of food for 2020 to benefit FeedMore WNY. With the growing need of food insecurity in our community, let’s Huddle for Hunger!


August 13, 2020:
Independent Health announces rate decreases for 2021 small group and individual products
Independent Health’s commercial product offerings for 2021 will have something for almost everyone: the lowest rate adjustments in years and new products that build upon the company’s commitment to engage members and providers through innovation and technology. The small group rates will drop an average of 2.7% from current levels, and the individual, direct-pay plans will decrease an average of 5.3%.


August 4, 2020:
Reddy Bikeshare, in Partnership with Independent Health, Expands with 11 New Locations, 40 Additional Bikes
Reddy Bikeshare, in partnership with Independent Health, announced today that 11 new stations and 40 new bikes have been added to the fleet in the City of Buffalo for a total of 240 bikes and 55 stations now available. This expansion marks the first time bikes have been added to the fleet in Buffalo since the program launched on July 21, 2016 with 200 bikes. With 145 bikes and 30 stations in Niagara Falls, Reddy Bikeshare now provides a total of 385 bikes at 85 stations in the Buffalo-Niagara region.


August 3, 2020:
Independent Health deepens its partnership with the Brook Health Companion app by launching an enhanced nutrition feature to make it easier to stay healthy
Independent Health today announced it is deepening its partnership with Brook, the innovative Seattle-based health-technology company that helps individuals take better care of their health. Based on the expanding needs of its users, Brook is broadening its feature-set to give actionable tools to augment the personalized, on-demand health support provided 24-hours a day, from real health experts.


July 16, 2020:
$1.00 Annual Passes Available to Essential Workers
Reddy Bikeshare in partnership with Independent Health, with support from the Better Bike Share Partnership, is offering $1.00 annual passes to essential workers until 500 total passes are redeemed. Membership discounts also available to the public to accommodate increased demand for biking.


July 14, 2020:
Helping employers address mental illness in the workplace though a unique initiative by Independent Health and Horizons Health Services
Mental Health Toolkit supports leadership and associates of employers throughout WNY. Increasingly, even before our current societal challenges, employers are seeking to retain and ensure a productive workforce by addressing overall health and wellness, which includes mental health concerns experienced by one in five adults, according to the National Alliance on Mental Illness.


May 29, 2020:
Independent Health to Continue Covering All Costs for COVID-19 treatment
Independent Health announced today that it will continue to waive copayments or cost-sharing for COVID-19 medical treatment for its fully insured employer groups, Medicare Advantage, Medicaid, and individual plan members until further notice. Early last month the company announced it would cover COVID-19 treatment with no member liability through May 31, 2020, which it now extended due to the continued prevalence of the virus.


May 14, 2020:
J.D. Power Recognizes Independent Health for Highest Member Satisfaction Among Commercial Health Plans in New York State
Independent Health is the highest-ranked health insurance plan for member satisfaction among Commercial Health Plans in New York State, according to J.D. Power’s 2020 U.S. Commercial Member Health Plan Study℠.


May 8, 2020:
Independent Health Foundation, Independent Health, and Pegula Sports & Entertainment Distribute Free Wellness Bags and Produce to East Side Families at Northland Workforce Training Center
The Independent Health Foundation and Independent Health teamed up with Pegula Sports & Entertainment to support underserved families in the City of Buffalo by providing essential items during the COVID-19 pandemic at the Northland Workforce Training Center.


April 23, 2020:
WNY Community Leaders are Pledging Their Personal Financial Support in Response to COVID-19 Crisis
More than 20 local community leaders have joined forces to launch the Community Leaders Response Fund, pledging their personal financial support in response to the COVID-19 crisis we are facing together. The community leader support effort is being led by Michael W. Cropp, M.D., President & CEO of Independent Health.


April 20, 2020:
Stay active and connected with this spring’s Health & Wellness Challenge
Independent Health and the Buffalo Bills are encouraging Western New Yorkers to stay active and connected by taking part in this spring’s Health & Wellness Challenge. This fun and engaging program will take place from April 27 through June 7. Participants will be eligible to win a variety of prizes by moving more, eating better and drinking water.


April 1, 2020:
Independent Health Partners with Brook Personal Health Companion to Provide Western New York Community Access to Health Support During COVID-19 Emergency
Independent Health today announced it is expanding its partnership with Brook, an innovative Seattle-based technology company, to offer the Western New York community free access to the Brook Personal Health Companion App for the duration of the COVID-19 health emergency.


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Frank Sava
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frank.sava@independenthealth.com

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