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Press Releases & Special Reports


May 14, 2020:
J.D. Power Recognizes Independent Health for Highest Member Satisfaction Among Commercial Health Plans in New York State
Independent Health is the highest-ranked health insurance plan for member satisfaction among Commercial Health Plans in New York State, according to J.D. Power’s 2020 U.S. Commercial Member Health Plan Study℠.


May 8, 2020:
Independent Health Foundation, Independent Health, and Pegula Sports & Entertainment Distribute Free Wellness Bags and Produce to East Side Families at Northland Workforce Training Center
The Independent Health Foundation and Independent Health teamed up with Pegula Sports & Entertainment to support underserved families in the City of Buffalo by providing essential items during the COVID-19 pandemic at the Northland Workforce Training Center.


April 23, 2020:
WNY Community Leaders are Pledging Their Personal Financial Support in Response to COVID-19 Crisis
More than 20 local community leaders have joined forces to launch the Community Leaders Response Fund, pledging their personal financial support in response to the COVID-19 crisis we are facing together. The community leader support effort is being led by Michael W. Cropp, M.D., President & CEO of Independent Health.


April 20, 2020:
Stay active and connected with this spring’s Health & Wellness Challenge
Independent Health and the Buffalo Bills are encouraging Western New Yorkers to stay active and connected by taking part in this spring’s Health & Wellness Challenge. This fun and engaging program will take place from April 27 through June 7. Participants will be eligible to win a variety of prizes by moving more, eating better and drinking water.


April 1, 2020:
Independent Health Partners with Brook Personal Health Companion to Provide Western New York Community Access to Health Support During COVID-19 Emergency
Independent Health today announced it is expanding its partnership with Brook, an innovative Seattle-based technology company, to offer the Western New York community free access to the Brook Personal Health Companion App for the duration of the COVID-19 health emergency.


February 14, 2020:
Reddy Bikeshare and Independent Health Report Best Results Yet in 2019, and Look Forward to Continued Expansion in 2020
Reddy Bikeshare and Independent Health officials announced final results for the 4th season of the bikeshare program in the city of Buffalo, including the first season in the city of Niagara Falls. Both organizations are once again extremely pleased with the community’s incredible support and enthusiasm, and look forward to Reddy Bikeshare’s expansion in Buffalo this year.


December 30, 2019:
Thousands of Western New Yorkers take part in the Health & Wellness Challenge
The Independent Health and Buffalo Bills Health & Wellness Challenge continues to motivate Western New Yorkers to get active, eat right and take charge of their health. More than 33,000 individuals were registered for the 11th Health & Wellness Challenge, which ran from October 21 through December 1. In addition, a $5,000 cash grand prize was awarded to one lucky Tonawanda resident.


October 17, 2019:
Independent Health recognized as one of the best insurance companies for Medicare Advantage coverage by U.S. News & World Report
Independent Health has been named to U.S. News & World Report’s annual list of the best health insurance companies offering Medicare Advantage coverage in 2020. Independent Health is only one of two health plans in New York state to make this year’s list.


October 10, 2019:
East Aurora is the newest rural location for Good for the Neighborhood
Free and open to the public, this Good for the Neighborhood will offer flu shots, health screenings – including for blood pressure, cholesterol and glucose – performed by professionals from Wegmans, fresh Fall produce for attendees to take home, raffle prizes, and fun activities for kids.


September 24, 2019:
The Buffalo Bills and Independent Health renew partnership to improve the health and well-being of Western New Yorkers
The Buffalo Bills and Independent Health are pleased to announce that they renewed their commitment today to team up and tackle the region’s health challenges and promote better health and well-being for Western New Yorkers.


September 20, 2019:
Independent Health once again among the nation’s highest-rated health plans
Independent Health is one of the highest-rated health insurance plans in the nation for clinical quality and member satisfaction, according to the 2019-2020 Private/Commercial Health Insurance Plan Ratings by the National Committee for Quality Assurance (NCQA). Overall, Independent Health received a 4.5 out of 5 rating for its HMO/POS (Private/Commercial) plan.


July 19, 2019:
Reddy Bikeshare, in Partnership with Independent Health, to Celebrate Three Years in the City of Buffalo with a Bike Photo Scavenger Hunt
Reddy Bikeshare and Independent Health honor the bikeshare program’s third full year in the City of Buffalo with a week-long celebration that provides opportunities for members to get out and explore Buffalo by bike.


July 15, 2019:
Health & Wellness Challenge achieves participation milestone
The Independent Health and Buffalo Bills Health & Wellness Challenge continues to inspire Western New Yorkers to become more engaged in their own health and well-being. More than 30,000 individuals registered for the 10th Health & Wellness Challenge, which ran from April 29 through June 9. Plus, one lucky participant was awarded a $5,000 cash grand prize.


May 20, 2019:
Independent Health announces new partnership with HealthEquity
Independent Health is pleased to announce a new partnership with HealthEquity, one of the leading administrators of Health Savings Accounts (HSAs) in the nation. Through this new collaboration, Independent Health is now the only health plan in Western New York that offers an HSA product with complete integrated enrollment and claims payment solutions that makes it easier for employers and members to manage, use and maximize an HSA.


May 10, 2019:
Media statement regarding privacy event
On March 19, 2019, an Independent Health employee inadvertently emailed documents containing the protected health information (PHI) of 7,605 members to one unauthorized recipient. The recipient notified Independent Health of the error within an hour of receiving the email on March 19, 2019. We promptly sought, and received, confirmation the email was deleted from the recipient’s inbox.


April 25, 2019:
This year’s Kids Run to feature families, fitness and fun!
The Independent Health Foundation invites all Western New Yorkers to register for this year’s Kids Run, which will be held at 9 a.m., Saturday, June 1, in Delaware Park. The 31st annual free event will include a mini-dash for children ages 2 to 5 and a 1.8-mile family run/walk for all ages. In addition, a diaper derby will be held for all babies who crawl.


April 22, 2019:
10th Health & Wellness Challenge to kick off on April 29
The Independent Health and Buffalo Bills Health & Wellness Challenge is set to kick off for the 10th time! The entire community is encouraged to celebrate the milestone by participating in this fun and engaging program, which will take place from April 29 through June 9. Participants will be eligible to win a variety of prizes by moving more, eating better and drinking water.


March 5, 2019:
Reddy BikeShare in Partnership with Independent Health to Launch in City of Niagara Falls in 2019
Bikesharing will become available to Niagara Falls residents and visitors later this year. Reddy Bikeshare, in partnership with Independent Health, will continue to be operated by non-profit Shared Mobility Inc., but with additional support from the City of Niagara Falls. Bringing Reddy bikes to Niagara Falls is part of the city’s ongoing plans to encourage bicycling and to make the area more bike-friendly.


January 17, 2019:
The Health & Wellness Challenge inspires thousands to live healthier
The Independent Health and Buffalo Bills Health & Wellness Challenge continues to motivate Western New Yorkers to take charge of their own health and well-being by adopting simple, healthy habits. More than 40 prizes were awarded to participants during the most recent six-week initiative, which ran from October 22 through December 2.


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Frank Sava
Director, Corporate Communications
(716) 635-3885
frank.sava@independenthealth.com

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