Pay Bill
Before you make your plan decision, be sure to check in with your local RedShirt. We want to make sure you are getting the most out of your Medicare Advantage plan.
Our experienced RedShirts will guide you through the process, and help you understand all your Medicare Advantage plan options.
Independent Health’s Medicare Information Centers
PLEASE NOTE: OUR MEDICARE INFORMATION CENTERS WILL BE CLOSED ON 1/20 AND 1/21 DUE TO INCLEMENT WEATHER.
Business Hours:
Monday – Friday 9:00 a.m. – 4:00 p.m.
Holiday Hours:
January 19: Closed
Check each location for additional / special hours of operation.
Cheektowaga/Depew
Valu Plaza (Across from Wegmans)
620 Dick Road, Depew, NY 14043
Jamestown/Lakewood
Open Monday – Wednesday only
Orchard Park
Tops Plaza (Near Tim Hortons)
3225 Southwestern Blvd, Orchard Park, NY 14127
Amherst / Williamsville
Ways to Contact a RedShirt
- Shopping for a Plan
- Current Members
Phone
(716) 635-4900 or 1-800-958-4405
(TTY users call 711)
Oct. 1 – Mar. 31: Mon. – Sun., 8 a.m. – 8 p.m.
Apr. 1 – Sept. 30: Mon. – Fri., 8 a.m. – 8 p.m.
Schedule an Appointment
Make an appointment to meet with one of our RedShirts by phone or virtually.
Send us an email and a RedShirt will be happy to return your e-mail or call you within 24 hours.
Independent Health
511 Farber Lakes Drive
Buffalo, NY 14221
Phone
(716) 250-4401 or 1-800-665-1502
(TTY users call 711)
Oct. 1 – Mar. 31: Mon. – Sun., 8 a.m. – 8 p.m.
Apr. 1 – Sept. 30: Mon. – Fri., 8 a.m. – 8 p.m.
Schedule an Appointment
Make an appointment to meet with one of our RedShirts by phone or virtually.
Send us an email and a RedShirt will be happy to return your e-mail or call you within 24 hours.
Independent Health
511 Farber Lakes Drive
Buffalo, NY 14221
More Locations In Your Neighborhood
In addition to our Medicare Information Centers, we have other walk-in locations around WNY during the annual enrollment period to make it even easier for you to meet with a RedShirt.
250 Essjay Road, Williamsville, NY 14221
Ready to Retire Seminars:
January 21 – 5 p.m.
February 11 – 5 p.m.
March 6 – 1:00 p.m.
March 11 – 5:00 p.m.
April 7 – 10 a.m.
April 15 – 5:00 p.m.
April 24 – 1:00 p.m.
May 1 – 2:00 p.m.
May 20 – 5:00 p.m.
June 5 – 2:00 p.m.
June 10 – 5:00 p.m.
July 1 – 5:00 p.m.
July 20 – 11:00 a.m.
August 3 – 5:00 p.m.
August 14 – 1:00 p.m.
620 Dick Road, Depew, NY 14043
Ready to Retire Seminars:
January 14 – 5 p.m.
January 21 – 5 p.m.
January 26 – 1 p.m.
February 4 – 5 p.m.
February 9 – 1 p.m.
February 16 – 1 p.m.
February 18 – 5 p.m.
March 4 – 5 p.m.
March 9 – 1 p.m.
March 25 – 5 p.m.
March 30 – 1 p.m.
April 6 – 1 p.m.
April 1 – 5 p.m.
April 13 – 1 p.m.
April 22 – 5 p.m.
May 6 – 5 p.m.
May 11 – 5 p.m.
May 20 – 1 p.m.
May 27 – 1 p.m.
June 1 – 5 p.m.
June 8 – 1 p.m.
June 17 – 1 p.m.
June 24 – 5 p.m.
July 6 – 1 p.m.
July 8 – 5 p.m.
July 13 – 1 p.m.
July 29 – 5 p.m.
August 5 – 1 p.m.
August 12 – 1 p.m.
66 Chautauqua Avenue, Lakewood, NY 14750
Ready to Retire Seminars:
January 13 – 5 p.m.
January 17 – 10 a.m.
February 10 – 5 p.m.
February 21 – 10 a.m.
March 10 – 12 p.m. & 5 p.m.
April 7 – 12 p.m. & 5 p.m.
May 5 – 12 p.m. & 5 p.m.
June 9 – 12 p.m. & 5 p.m.
July 14 – 12 p.m. & 5 p.m.
August 11 – 5 p.m.
3225 Southwestern Blvd, Orchard Park, NY 14127
Ready to Retire Seminars:
January 20 – 12 p.m.
January 20 – 5 p.m.
February 10 – 12 p.m.
February 12 – 12 p.m. & 5 p.m.
March 3 – 5 p.m.
March 5 – 12 p.m.
April 14 – 12 p.m. & 5 p.m.
May 5 – 12 p.m.
May 12 – 5 p.m.
June 9 – 12 p.m.
June 10 – 5 p.m.
July 7 – 12 p.m
July 8 – 5 p.m.
746 Young Street, Tonawanda, NY 14150
Ready to Retire Seminars:
January 28 – 5 p.m.
February 18 – 5 p.m.
March 2 – 10:00 a.m.
March 18 – 10:00 a.m.
March 25 – 5:00 p.m.
April 8 – 5:00 p.m.
April 20 – 10:00 a.m.
May 6 – 5:00 p.m.
May 15 – 11:00 a.m.
June 3 – 5:00 p.m.
June 15 – 11:00 a.m.
July 13 – 1:00 p.m.
July 15 – 5:00 p.m.
August 5 – 5:00 p.m.
August 10 – 10:00 a.m.
Independent Health is a Medicare Advantage organization with a Medicare contract offering HMO, HMO-SNP, HMO-POS and PPO plans.
Enrollment in Independent Health depends on contract renewal.
* A sales person will be present with information and applications. For accommodations of persons with special needs at sales meetings, please call (716) 635-4900 or 1-800-958-4405 (TTY users call 711): October 1 – March 31: Monday – Sunday, 8 a.m. – 8 p.m., April 1 – September 30: Monday – Friday, 8 a.m. – 8 p.m.
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Last Updated 1/21/2026