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24-Hour Medical Help Line

When you can’t reach your doctor, you can speak to an experienced registered nurse 24 hours a day, 7 days a week for non-emergency medical issues and advice. 

Call 1-800-501-3439 to speak with a nurse at Independent Health’s 24-Hour Medical Help Line*.

Choosing the Right Care

Helping you get and stay healthy is our top priority. Our nurses will answer your questions and help you learn more about the treatment and procedure options available to you for different health problems and diseases. The nurse may suggest you contact your doctor for additional follow-up. Remember, it’s important to keep your primary care doctor up to date on all matters of your health.

What Kind of Help Can I Get from Calling the Medical Help Line?

  • Advice on getting care from an urgent care center or emergency department
  • Help with general medical needs that are non-emergency

Independent Health’s Treatment Decision Support is Available 24/7 for:

  • Understanding medicine interactions and side effects
  • Help with understanding symptoms and choosing the right care
  • Advice on how to treat a child’s fever or minor injury
  • Information on a variety of health topics including sinus infections, allergies, back pain, shoulder pain, possible infections, etc.

As always, if your situation is a medical emergency, please go to the closest emergency room.

Need Help?

Call 1-800-501-3439 to speak with a nurse at Independent Health’s 24-Hour Medical Help Line*.

*Independent Health’s 24-Hour Medical Help Line should not be used for diagnosis or as a substitute for a physician.