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What is MediSource Connect?
MediSource Connect is a New York State approved Health and Recovery Plan, other-wise known as a HARP. A HARP is a special needs Plan for Medicaid eligible adults (21+) that meet certain serious mental health and substance use disorder criteria. Individuals who are enrolled in a HARP will receive all Medicaid Managed Care benefits (both medical and behavioral Health benefits) and may also receive additional services (for HARP members only) called Community Oriented Recovery and Empowerment services (CORE) and Behavioral Health Home and Community Based Services (BHHCBS)
For additional information, make sure to check out some of our Helpful Resources.
Are you eligible?
To be eligible for MediSource Connect you must meet ALL the requirements below:
You meet certain income, resource or behavioral health requirements to be eligible for Medicaid.
You are a New York State resident and a U.S. citizen or fall within one of the many immigration statuses and live in Erie County.
You are 21+ years of age.
If you are unsure if you are eligible, call New York Medicaid Choice at 844-HARP-999 or Independent Health’s Member Services Department at (716) 250-7183 or 1-833-891-9372 for more information about MediSource Connect.
Need to Renew?
We Make It Easy! Call Now to Renew.
This year, New York State will require you to renew your health plan. The last thing you need to worry about is losing your coverage. It's time for you to renew. Let us help!
Why Choose Independent Health?
As a member with Independent Health you get personalized service and the attention you deserve. Plus, Independent Health offers you benefits, including:
- A wide provider network, offering you plenty of choices and access to doctors.
- Help searching for a doctor, with access to our online Find a Doctor tool.
- Online member tools, where you can check your benefit summary, review claims and more.
- Wellness discounts at a wide range of community partners. Just show your member ID card!
- 24-Hour Medical Help Line lets you speak with a registered nurse anytime you have a health concern or can’t reach your doctor!
- We make it easy for you to get high quality care. Call an Independent Health RedShirt and we'll renew your coverage right over the phone!
Find a RedShirt
Select a convenient time at a location in your neighborhood to talk to a RedShirt about which plan option is right for you.
Plan Summary
Copayments:
Applicable for certain prescription services. Prescriptions are covered through NYRx, the Medicaid Pharmacy Program.
Benefits at a Glance
Lab Tests and X-rays
Emergency Room Services
Hospital Stays
Maternity Care
Occupational, physical and speech therapy (some limits apply)
Family planning and reproductive services, including HIV testing
For a complete description of benefits please see the MediSource Connect Member Handbook.
Only available with Independent Health
Brook & Brook+
Personalized Health Support with Brook and Brook+, including Meal Planning and Nutrition Advice.*
Helpful Resources
- Find a Doctor
- Dental Providers
- NYRx Medicaid Pharmacy Program
- MediSource Connect Member Handbook
- Changes to MediSource Member Handbook to Include Additional Services (Social Care Network)
- Family Planning Handbook Insert
- Brook+ Handbook Insert
- Rx Carve Out Handbook Insert
- Medically Tailored Meals - Handbook Insert
- Dental Benefit Update Handbook Insert
For more information about Medicaid Managed Care, call New York Medicaid Choice at 1-800-505-5678.
For more information about Medicaid, call New York Health Options at 1-800-541-2831.
To learn more about applying for health insurance through NY State of Health, The Official Health Plan Marketplace, visit www.nystateofhealth.ny.gov or call 1-855-355-5777.
* Brook+ is available to eligible Independent Health members based on an eligibility survey. One fitness tracker voucher will be provided per eligible member after 4 weeks of program participation.