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Offered by Independent Health to residents of Erie County

What is MediSource?

MediSource is a New York State sponsored Medicaid Managed Care program for individuals with little or no health insurance who qualify for Medicaid. Independent Health’s MediSource plan allows you to choose your Primary Care Provider (PCP) and women can also choose an OB/GYN. Your PCP will provide your health care and refer you to other doctors if you need them. This PCP will provide most of the medical services you need, including checkups, shots, and treatments for illness.

For additional information, make sure to check out some of our Helpful Resources.

Are you eligible?

To be eligible for MediSource you must meet ALL the requirements below:

If you meet certain income, resource or disability requirements to be eligible for Medicaid.

You are a New York State resident and a U.S. citizen or fall within one of the many immigration statuses and live in Erie County.

If you are unsure if you are eligible, call one of our RedShirtsSM to find out more at (716) 505-8515 or 1-855-210-9930 (TTY: 711); Monday – Friday from 8 a.m. – 5 p.m.

Or apply through NY State of Health, The Official Health Plan Marketplace at 1-855-355-5777, TTY users call 1-800-662-1220.

Need to Renew?

We Make It Easy! Call Now to Renew.

This year, New York State will require you to renew your health plan. The last thing you need to worry about is losing your coverage. It's time for you to renew. Let us help!

Why Choose Independent Health?

As a member with Independent Health you get personalized service and the attention you deserve. Plus, Independent Health offers you benefits, including: 

  • A wide provider network, offering you plenty of choices and access to doctors.
  • Help searching for a doctor, with access to our online Find a Doctor tool.
  • Online member tools, where you can check your benefit summary, review claims and more.
  • Wellness discounts at a wide range of community partners. Just show your member ID card!
  • 24-Hour Medical Help Line lets you speak with a registered nurse anytime you have a health concern or can’t reach your doctor!
  • More Quality You Can Trust. Ranked 5 Stars in the NYS Consumer Rating Guide for Medicaid and Child Health Plus Health Plans.
  • We make it easy for you to get high quality care. Call an Independent Health RedShirt and we'll renew your coverage right over the phone!

Find a RedShirt

Select a convenient time at a location in your neighborhood to talk to a RedShirt about which plan option is right for you.

5 out of 5 star rating

Plan Summary




Applicable for certain prescription services. Prescriptions are covered through NYRx, the Medicaid Pharmacy Program.

Benefits at a Glance

Doctor Visits (Well or Sick)

Dental Care
(Routine or Emergency)

Vision Care


Lab Tests and X-rays

Emergency Room Services

Hospital Stays

Maternity Care

Occupational, physical and speech therapy (some limits apply)

Family planning and reproductive services, including HIV testing

Behavioral Health Services managed by Carelon Behavioral Health

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Transportation (Emergency and non-emergency)

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Prescription Coverage through the NY State RX Program

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For a complete description of benefits please see the MediSource Member Handbook.

Only available with Independent Health

Brook & Brook+

Personalized Health Support with Brook and Brook+, including Meal Planning and Nutrition Advice.*

Learn More

For more information about Medicaid Managed Care, call New York Medicaid Choice at 1-800-505-5678. 

For more information about Medicaid, call New York Health Options at 1-800-541-2831.

To learn more about applying for health insurance through NY State of Health, The Official Health Plan Marketplace, visit or call 1-855-355-5777.

* Brook+ is available to eligible Independent Health members based on an eligibility survey. One fitness tracker voucher will be provided per eligible member after 4 weeks of program participation.