JD Power Award for highest member satifaction 2020

You Deserve the RedShirt Treatment®, and a Thank You.


Making a difference in the lives of our members is at the heart of what we do every day. It’s being there when you need us. Answering your questions. Helping your doctor coordinate your care. And helping you live a healthier life.

Now more than ever, our members count on us – and we remain committed to the satisfaction of our members. That commitment to excellence has resulted in recognition by J.D. Power

#1 in Member Satisfaction among Commercial Health Plans in New York by J.D. Power

For 2020, Independent Health scored the highest in four of six categories for plans in New York state:

  • Customer Service
  • Coverage and Benefits
  • Information and Communication
  • Provider Choice

Thank you for allowing us to help you get and stay healthy.

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