Skip to main content

Welcome NYSHIP Member

Just Browsing

Launch directly into Pharmacy Benefit Dimensions’ Find A Pharmacy tool where you can find the pharmacy closest to you.

I am an Active NYS Employee

Just Browsing

Launch directly into Pharmacy Benefit Dimensions’ Find A Pharmacy tool where you can find the pharmacy closest to you.

I am a Retired NYS Employee

Ways to Contact a RedShirt

Phone

(716) 631-8701 or 1-800-501-3439

(TTY users call 711)

Monday – Friday,
8 a.m. – 8 p.m.

Email

Send us an email and a RedShirt will be happy to return your e-mail or call you within 24 hours.

Email Member Servicing

Chat

New chat support available through your account! Log in on the web or MyIH app to quickly chat with a RedShirt. Don't have an account? Register today!

Phone

(716) 250-4401 or 1-800-665-1502

(TTY: 711)

Oct. 1 – Mar. 31: Mon. – Sun.,
8 a.m. – 8 p.m.

Apr. 1 – Sept. 30: Mon. – Fri.,
8 a.m. – 8 p.m.

Email

Send us an email and a RedShirt will be happy to return your e-mail or call you within 24 hours.

Email Medicare Servicing

Mail

Independent Health
511 Farber Lakes Drive
Buffalo, NY 14221