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Make a One-Time Payment

At Independent Health, we offer two convenient ways to pay your premium online.
If you have questions about paying your bill, please view the Frequently Asked Questions.

Medicare Members

Learn more about paying your premium
payment online with answers to questions
specifically for our Medicare members.

Medicare Bill Pay »

You Should Know...

Payment Types

Online payments can be made using Visa, MasterCard,
Discover, American Express or with a checking account.

Transaction Timing

Payments made after 4:30 p.m. (EST) Monday - Friday will
be applied to your balance on the following business day.

Canceling Payments

Call Member Services before 4:30 p.m. (EST) on the
day you submitted a payment if you wish to cancel.

Making Your First Payment?

For first-time payments, please call Member Services
at: (716) 631-8701 or 1-800-501-3438.

Other Payment Options

By Phone

Make a payment over the
phone. Call: (716) 631-8701
or 1-800-501-3439

Through Your Bank

Most banks offer a way to pay your
monthly bills automatically
from your checking account.
Check to see if this option is available to you.

By Mail

Mail check or money order to:
Independent Health, Dept. 858
P.O. Box 8000 Buffalo, NY
14267-0002

Put Your Mind At Ease

Independent Health protects your information with industry-leading security
and fraud prevention systems. Whether you're at home or on the go, you
can pay your bill from anywhere, at any time, without worry.
Read more about how we protect your privacy and information.

(716) 631-8701 or 1-800-501-3439
Mon. - Fri., 8:30 a.m. - 5 p.m.