Make a One-Time Payment
At Independent Health, we offer two convenient ways to pay your premium online.
If you have questions about paying your bill, please view the Frequently Asked Questions.

Log In to Your Account

Log in to your account to pay your bill, view claims
history, order your ID card and more.

Quick Pay

With your invoice at hand, you can pay your bill
quickly and easily, and be on your way.

Medicare Members

Learn more about paying your premium payment online with answers to questions specifically for our Medicare members.

Medicare Bill Pay
You Should Know...

Payment Types

Online payments can be made using Visa, MasterCard, Discover, American Express or with a checking account.

Transaction Timing

Payments made after 4:30 p.m. (EST) Monday - Friday will be applied to your balance on the following business day.

Canceling Payments

Call Member Services before 4:30 p.m. (EST) on the day you submitted a payment if you wish to cancel.

Making Your First Payment?

For first-time payments, please call Member Services at: (716) 631-8701 or 1-800-501-3438.

Other Payment Options

By Phone

Make a payment over the phone.
Call: (716) 631-8701 or 1-800-501-3439

Through Your Bank

Most banks offer a way to pay your monthly bills automatically from your checking account.

By Mail

Mail check or money order to:
Independent Health, Dept. 858
P.O. Box 8000
Buffalo, NY, 14267

Put Your Mind At Ease
Independent Health protects your information with industry-leading security and fraud prevention systems. Whether you're at home or on the go, you can pay your bill from anywhere, at any time, without worry. Read more about how we protect your privacy and information.