NEW for 2023!

Personal Emergency Response System (PERS)

person pushing emergency response button


PERS is covered on Independent Health's Assure Advantage® HMO C-SNP, Encompass 65® Basic HMO, Encompass 65® Core HMO and our Encompass 65® HMO without prescription coverage plans.

A PERS helps you continue living independently, while alleviating the difficult decision for family members to hire in-home services or move a family member out of their home. Designed to accommodate different lifestyles, these technology-based solutions provide seniors and disabled members with greater independence, safety and security, while keeping them connected with caretakers, loved ones and their support networks. With push-button technology and GPS tracking administered by ADT, Personal Emergency Response devices are critical safety solutions that help address falls and other accidents, so you can feel secure in your home when alone.

How it Works:

Provided through NationsResponse in partnership with ADT. Members will have access to emergency alert devices, two-way connectivity to round-the clock monitoring centers, and scheduled wellness checks by ADT Companion agents. Members will have three PERS units to choose from:

  • ADT On-The-Go (4G)
  • ADT Medical Alert Plus (4G)
  • ADT Medical Alert Basic

You can order via phone by calling a NationsResponse Member Experience Advisor at (877) 270-4239 (TTY: 711), 24 hours a day, 7 days a week, 365 days a year.



Independent Health is a Medicare Advantage organization with a Medicare contract offering HMO, HMO-SNP, HMO-POS and PPO plans. Enrollment in Independent Health depends on contract renewal.

Last Updated 1/3/2023