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RedShirt employee
RedShirt employee

Find a RedShirt

We’ll answer your questions and help you find the right Medicare plan!

Before you make your plan decision, be sure to check in with your local RedShirt. We want to make sure you are getting the most out of your Medicare Advantage plan.

We’ll provide you with the personal attention you deserve to help you choose the best plan for your unique needs. Our experienced RedShirts will guide you through the process, and help you understand all your Medicare Advantage plan options.

Independent Health’s Medicare Information Centers

Regular Business Hours: Monday – Friday, 9 a.m. – 4 p.m.

Cheektowaga/Depew
Valu Plaza (Across from Wegmans)

 620 Dick Road, Depew, NY 14043

Holiday/Special Hours:
Saturday 12/7: Open 9:00-12:00
Christmas & New Year’s: Closed 12/24, 12/25 & 1/1/2025

Exciting classes and activities at our Health Hub!
We're giving you more ways to get and stay healthy.   
View upcoming classes and activities
calender icon Make an Appointment
 

Jamestown/Lakewood
Open Mondays, Tuesday and Wednesdays

 66 Chautauqua Avenue, Lakewood, NY 14750

Holiday Hours:
Christmas & New Year’s: Closed 12/24, 12/25 & 1/1/2025
calender icon  Make an Appointment


Orchard Park
Tops Plaza (Near Tim Hortons)

   3225 Southwestern Blvd, Orchard Park, NY 14127

Holiday/Special Hours:
Saturday 12/7: Open 9:00-12:00
Christmas & New Year’s: Closed 12/24, 12/25 & 1/1/2025
calender icon  Make an Appointment

Tonawanda
Youngmann Plaza (Near Big Lots)

 746 Young Street Tonawanda, NY 14150

Holiday/Special Hours:
Saturday 12/7: Open 9:00-12:00
Christmas & New Year’s: Closed 12/24, 12/25 & 1/1/2025
calender icon  Make an Appointment

 

Amherst/Williamsville
YMCA Independent Health Family Branch 

 150 Tech Drive Amherst, NY 14221

Holiday/Special Hours:
Saturday 12/7: Open 9:00-12:00
Christmas & New Year’s: Closed 12/24, 12/25 & 1/1/2025
calender icon  Make an Appointment

 

MORE LOCATIONS IN YOUR NEIGHBORHOOD

In addition to our Medicare Information Centers, we have other walk-in locations around WNY during the annual enrollment period to make it even easier for you to meet with a RedShirt.®

Dunkirk Senior Center
45 Cliffstar Dr, Dunkirk NY 14048
Thursdays, 10 a.m. – 2 p.m.
October 3 – December 5
(Closed Thanksgiving Day) 

Due to expected inclement weather, December 5 is cancelled.

The Dale Association
33 Ontario St
Lockport NY 14094
Wednesdays and Fridays, 9 a.m. – 3 p.m.
October 2 – December 6
(Closed day after Thanksgiving) 

Niagara Riverside Resort
7001 Buffalo Avenue
Niagara Falls, NY 14304
Tuesdays and Thursdays, 9 a.m. – 3 p.m.
October 1 – December 5
(Closed Thanksgiving Day)

Olean YMCA
1101 Wayne Street
Olean, NY 14760
Fridays, 11 a.m. – 2 p.m.
October 4 – November 22 

Valley Chapel Free Methodist Church
3415 NY-Route 19 S, Warsaw, NY 14569
November 27, 2024
9:00 a.m. - 1:00p.m.

Interested in our plans?

We are here to help! You can request a copy of our full sales kit to help explain the differences between each plan.

Ways to Contact a RedShirt

Phone

(716) 635-4900 or 1-800-958-4405

(TTY users call 711)

Oct. 1 – Mar. 31: Mon. – Sun.,
8 a.m. – 8 p.m.

Apr. 1 – Sept. 30: Mon. – Fri.,
8 a.m. – 8 p.m.

Chat

Chat with one of our Redshirts to learn about the plans and care we offer.

Email

Send us an email and a RedShirt will be happy to return your e-mail or call you within 24 hours.

medicare.help@​independenthealth​.com

Mail

Independent Health
511 Farber Lakes Drive
Buffalo, NY 14221

Phone

(716) 250-4401 or 1-800-665-1502

(TTY: 711)

Oct. 1 – Mar. 31: Mon. – Sun.,
8 a.m. – 8 p.m.

Apr. 1 – Sept. 30: Mon. – Fri.,
8 a.m. – 8 p.m.

Email

Send us an email and a RedShirt will be happy to return your e-mail or call you within 24 hours.

medicareservice@​servicing.independenthealth​.com

Mail

Independent Health
511 Farber Lakes Drive
Buffalo, NY 14221

Independent Health is a Medicare Advantage organization with a Medicare contract offering HMO, HMO-SNP, HMO-POS and PPO plans.

Enrollment in Independent Health depends on contract renewal.

* A sales person will be present with information and applications. For accommodations of persons with special needs at sales meetings, please call (716) 635-4900 or 1-800-958-4405 (TTY users call 711): October 1 – March 31: Monday – Sunday, 8 a.m. – 8 p.m., April 1 – September 30: Monday – Friday, 8 a.m. – 8 p.m.

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Last Updated 10/1/2024