important-alert On Friday, 11/18 our Medicare Information Centers will be closed due to expected inclement weather. You can still call us to Enroll today (716) 635-4900 or 1-800-958-4405 (TTY:711). Thank you and we apologize for any inconvenience.

Find a RedShirt

We’ll answer your questions and help you find the right Medicare plan!

Before you make your plan decision, be sure to check in with your local RedShirt. We have a lot of great news to share with you and we want to make sure you are getting the most out of your Medicare Advantage plan.

We’ll provide you with the personalized attention you deserve to help you choose the best plan for your unique needs. Our experienced RedShirts will guide you through the process, and help you understand all of your Medicare Advantage plan options.

We encourage you to call and speak with a RedShirt or make an appointment by selecting the “Make an Appointment” button below.

Independent Health’s Medicare Information Centers

Hours: Monday – Friday 9 a.m. – 4 p.m.
We will be Closed on Thanksgiving Day
Special Hours: Friday 11/25 - 9 a.m. - 2 p.m. 

Cheektowaga/Depew

 620 Dick Road, Depew, NY 14043


Williamsville - YMCA Independent Health Family Branch
Behind ECC North Enter from Main Street or Wehrle Drive

 150 Tech Drive Amherst, NY 14221


Orchard Park

 3225 Southwestern Blvd, Orchard Park, NY 14127

Jamestown/Lakewood
Mondays, Tuesdays and Fridays

 66 Chautauqua Avenue, Lakewood, NY 14750


Tonawanda

 746 Young Street Tonawanda, NY 14150

Interested in our plans?

We are here to help! You can request a copy of our full sales kit to help explain the differences between each plan.

 

Ways to Contact a RedShirt

Phone

(716) 635-4900 or 1-800-958-4405

(TTY users call 711)

Oct. 1 – Mar. 31: Mon. – Sun.,
8 a.m. – 8 p.m.

Apr. 1 – Sept. 30: Mon. – Fri.,
8 a.m. – 8 p.m.

Chat

Chat with one of our Redshirts to learn about the plans and care we offer.

Schedule an Appointment

Conveniently and safely discuss plan options with one of our RedShirts. Make an appointment to meet with us by phone or virtually.

Email

Send us an email and a RedShirt will be happy to return your e-mail or call you within 24 hours.

medicare.help@​independenthealth​.com

Mail

Independent Health
511 Farber Lakes Drive
Buffalo, NY 14221

Phone

(716) 250-4401 or 1-800-665-1502

(TTY: 711)

Oct. 1 – Mar. 31: Mon. – Sun.,
8 a.m. – 8 p.m.

Apr. 1 – Sept. 30: Mon. – Fri.,
8 a.m. – 8 p.m.

Email

Send us an email and a RedShirt will be happy to return your e-mail or call you within 24 hours.

medicareservice@​servicing.independenthealth​.com

Mail

Independent Health
511 Farber Lakes Drive
Buffalo, NY 14221

MORE LOCATIONS IN YOUR NEIGHBORHOOD

In addition to our Medicare Information Centers, we have other walk-in locations around WNY during the annual enrollment period to make it even easier for you to meet with a RedShirt.®

Akron Newstead Senior Center | 5961 Cummings Rd Akron, NY 14001

25

OCT

One-on-one consultation

10 a.m. - 12 p.m.

Akron Newstead Senior Center | 5961 Cummings Rd Akron, NY 14001

22

NOV

One-on-one consultation

1 p.m. - 3 p.m.

Buffalo Museum of Science (Humboldt Room) | 1020 Humboldt Parkway Buffalo, NY 14211

17

OCT

One-on-one consultation

10 a.m. - 1 p.m.

Buffalo Museum of Science (Humboldt Room) | 1020 Humboldt Parkway Buffalo, NY 14211

24

OCT

One-on-one consultation

10 a.m. - 1 p.m.

Buffalo Museum of Science (Humboldt Room) | 1020 Humboldt Parkway Buffalo, NY 14211

31

OCT

One-on-one consultation

10 a.m. - 1 p.m.

Buffalo Museum of Science (Humboldt Room) | 1020 Humboldt Parkway Buffalo, NY 14211

7

NOV

One-on-one consultation

10 a.m. - 1 p.m.

Buffalo Museum of Science (Humboldt Room) | 1020 Humboldt Parkway Buffalo, NY 14211

14

NOV

One-on-one consultation

10 a.m. - 1 p.m.

Buffalo Museum of Science (Humboldt Room) | 1020 Humboldt Parkway Buffalo, NY 14211

21

NOV

One-on-one consultation

10 a.m. - 1 p.m.

Buffalo Museum of Science (Humboldt Room) | 1020 Humboldt Parkway Buffalo, NY 14211

28

NOV

One-on-one consultation

10 a.m. - 1 p.m.

Buffalo Museum of Science (Humboldt Room) | 1020 Humboldt Parkway Buffalo, NY 14211

5

DEC

One-on-one consultation

10 a.m. - 1 p.m.

William Emslie Family YMCA | 585 William Street Buffalo, NY 14206

19

OCT

One-on-one consultation

10 a.m. - 1 p.m.

William Emslie Family YMCA | 585 William Street Buffalo, NY 14206

26

OCT

One-on-one consultation

10 a.m. - 1 p.m.

William Emslie Family YMCA | 585 William Street Buffalo, NY 14206

2

NOV

One-on-one consultation

10 a.m. - 1 p.m.

William Emslie Family YMCA | 585 William Street Buffalo, NY 14206

9

NOV

One-on-one consultation

10 a.m. - 1 p.m.

William Emslie Family YMCA | 585 William Street Buffalo, NY 14206

16

NOV

One-on-one consultation

10 a.m. - 1 p.m.

William Emslie Family YMCA | 585 William Street Buffalo, NY 14206

23

NOV

One-on-one consultation

10 a.m. - 1 p.m.

William Emslie Family YMCA | 585 William Street Buffalo, NY 14206

30

NOV

One-on-one consultation

10 a.m. - 1 p.m.

William Emslie Family YMCA | 585 William Street Buffalo, NY 14206

7

DEC

One-on-one consultation

10 a.m. - 1 p.m.

Clarence Senior Center | 4600 Thompson Rd Clarence, NY 14032

28

OCT

One-on-one consultation

1 p.m. - 3 p.m.

Clarence Senior Center | 4600 Thompson Rd Clarence, NY 14032

30

NOV

One-on-one consultation

1 p.m. - 3 p.m.

Dunkirk Senior Center | 45 Cliffstar Court Dunkirk, NY 14048

6

OCT

One-on-one consultation

11 a.m. - 2 p.m.

Dunkirk Senior Center | 45 Cliffstar Court Dunkirk, NY 14048

13

OCT

One-on-one consultation

11 a.m. - 2 p.m.

Dunkirk Senior Center | 45 Cliffstar Court Dunkirk, NY 14048

20

OCT

One-on-one consultation

11 a.m. - 2 p.m.

Dunkirk Senior Center | 45 Cliffstar Court Dunkirk, NY 14048

27

OCT

One-on-one consultation

11 a.m. - 2 p.m.

Dunkirk Senior Center | 45 Cliffstar Court Dunkirk, NY 14048

3

NOV

One-on-one consultation

11 a.m. - 2 p.m.

Dunkirk Senior Center | 45 Cliffstar Court Dunkirk, NY 14048

10

NOV

One-on-one consultation

11 a.m. - 2 p.m.

Dunkirk Senior Center | 45 Cliffstar Court Dunkirk, NY 14048

17

NOV

One-on-one consultation

11 a.m. - 2 p.m.

Dunkirk Senior Center | 45 Cliffstar Court Dunkirk, NY 14048

1

DEC

One-on-one consultation

11 a.m. - 2 p.m.

The Dale Association | 33 Ontario St. Lockport, NY 14094

7

OCT

One-on-one consultation

9 a.m. - 3 p.m.

The Dale Association | 33 Ontario St. Lockport, NY 14094

12

OCT

One-on-one consultation

9 a.m. - 3 p.m.

The Dale Association | 33 Ontario St. Lockport, NY 14094

14

OCT

One-on-one consultation

9 a.m. - 3 p.m.

The Dale Association | 33 Ontario St. Lockport, NY 14094

19

OCT

One-on-one consultation

9 a.m. - 3 p.m.

The Dale Association | 33 Ontario St. Lockport, NY 14094

21

OCT

One-on-one consultation

9 a.m. - 3 p.m.

The Dale Association | 33 Ontario St. Lockport, NY 14094

26

OCT

One-on-one consultation

9 a.m. - 3 p.m.

The Dale Association | 33 Ontario St. Lockport, NY 14094

28

OCT

One-on-one consultation

9 a.m. - 3 p.m.

The Dale Association | 33 Ontario St. Lockport, NY 14094

2

NOV

One-on-one consultation

9 a.m. - 3 p.m.

The Dale Association | 33 Ontario St. Lockport, NY 14094

4

NOV

One-on-one consultation

9 a.m. - 3 p.m.

The Dale Association | 33 Ontario St. Lockport, NY 14094

9

NOV

One-on-one consultation

9 a.m. - 3 p.m.

The Dale Association | 33 Ontario St. Lockport, NY 14094

11

NOV

One-on-one consultation

9 a.m. - 3 p.m.

The Dale Association | 33 Ontario St. Lockport, NY 14094

16

NOV

One-on-one consultation

9 a.m. - 3 p.m.

The Dale Association | 33 Ontario St. Lockport, NY 14094

23

NOV

One-on-one consultation

9 a.m. - 3 p.m.

The Dale Association | 33 Ontario St. Lockport, NY 14094

30

NOV

One-on-one consultation

9 a.m. - 3 p.m.

The Dale Association | 33 Ontario St. Lockport, NY 14094

2

DEC

One-on-one consultation

9 a.m. - 3 p.m.

The Dale Association | 33 Ontario St. Lockport, NY 14094

7

DEC

One-on-one consultation

9 a.m. - 3 p.m.

Olean YMCA | 1101 Wayne Street Olean, NY 14760

5

OCT

One-on-one consultation

10 a.m. - 2 p.m.

Olean YMCA | 1101 Wayne Street Olean, NY 14760

12

OCT

One-on-one consultation

10 a.m. - 2 p.m.

Olean YMCA | 1101 Wayne Street Olean, NY 14760

19

OCT

One-on-one consultation

10 a.m. - 2 p.m.

Olean YMCA | 1101 Wayne Street Olean, NY 14760

26

OCT

One-on-one consultation

10 a.m. - 2 p.m.

Olean YMCA | 1101 Wayne Street Olean, NY 14760

2

NOV

One-on-one consultation

10 a.m. - 2 p.m.

Olean YMCA | 1101 Wayne Street Olean, NY 14760

9

NOV

One-on-one consultation

10 a.m. - 2 p.m.

Olean YMCA | 1101 Wayne Street Olean, NY 14760

16

NOV

One-on-one consultation

10 a.m. - 2 p.m.

Olean YMCA | 1101 Wayne Street Olean, NY 14760

30

NOV

One-on-one consultation

10 a.m. - 2 p.m.

Olean YMCA | 1101 Wayne Street Olean, NY 14760

7

DEC

One-on-one consultation

10 a.m. - 2 p.m.

Orchard Park Community Activity Center | 4500 California Road Orchard Park, NY 14127

26

OCT

One-on-one consultation

1:30 p.m. - 3:30 p.m.

Orchard Park Community Activity Center | 4500 California Road Orchard Park, NY 14127

14

NOV

One-on-one consultation

1:30 p.m. - 3:30 p.m.

Niagara Riverside Resort | 7001 Buffalo Avenue Niagara Falls, NY 14304

4

OCT

One-on-one consultation

9 a.m. - 3 p.m.

Niagara Riverside Resort | 7001 Buffalo Avenue Niagara Falls, NY 14304

6

OCT

One-on-one consultation

9 a.m. - 3 p.m.

Niagara Riverside Resort | 7001 Buffalo Avenue Niagara Falls, NY 14304

11

OCT

One-on-one consultation

9 a.m. - 3 p.m.

Niagara Riverside Resort | 7001 Buffalo Avenue Niagara Falls, NY 14304

18

OCT

One-on-one consultation

9 a.m. - 3 p.m.

Niagara Riverside Resort | 7001 Buffalo Avenue Niagara Falls, NY 14304

20

OCT

One-on-one consultation

9 a.m. - 3 p.m.

Niagara Riverside Resort | 7001 Buffalo Avenue Niagara Falls, NY 14304

25

OCT

One-on-one consultation

9 a.m. - 3 p.m.

Niagara Riverside Resort | 7001 Buffalo Avenue Niagara Falls, NY 14304

27

OCT

One-on-one consultation

9 a.m. - 3 p.m.

Niagara Riverside Resort | 7001 Buffalo Avenue Niagara Falls, NY 14304

1

NOV

One-on-one consultation

9 a.m. - 3 p.m.

Niagara Riverside Resort | 7001 Buffalo Avenue Niagara Falls, NY 14304

3

NOV

One-on-one consultation

9 a.m. - 3 p.m.

Niagara Riverside Resort | 7001 Buffalo Avenue Niagara Falls, NY 14304

8

NOV

One-on-one consultation

9 a.m. - 3 p.m.

Niagara Riverside Resort | 7001 Buffalo Avenue Niagara Falls, NY 14304

10

NOV

One-on-one consultation

9 a.m. - 3 p.m.

Niagara Riverside Resort | 7001 Buffalo Avenue Niagara Falls, NY 14304

15

NOV

One-on-one consultation

9 a.m. - 3 p.m.

Niagara Riverside Resort | 7001 Buffalo Avenue Niagara Falls, NY 14304

22

NOV

One-on-one consultation

9 a.m. - 3 p.m.

Niagara Riverside Resort | 7001 Buffalo Avenue Niagara Falls, NY 14304

29

NOV

One-on-one consultation

9 a.m. - 3 p.m.

Niagara Riverside Resort | 7001 Buffalo Avenue Niagara Falls, NY 14304

1

DEC

One-on-one consultation

9 a.m. - 3 p.m.

Concord Senior Center | 40 Commerce Dr Springville, NY 14141

17

OCT

One-on-one consultation

10 a.m. - 12 p.m.

Concord Senior Center | 40 Commerce Dr Springville, NY 14141

7

NOV

One-on-one consultation

10 a.m. - 12 p.m.

Valley Chapel Free Methodist Church | Route 19 Warsaw, NY 14569

27

OCT

One-on-one consultation

10 a.m. - 2 p.m.

Valley Chapel Free Methodist Church | Route 19 Warsaw, NY 14569

17

NOV

One-on-one consultation

10 a.m. - 2 p.m.

Valley Chapel Free Methodist Church | Route 19 Warsaw, NY 14569

1

DEC

One-on-one consultation

10 a.m. - 2 p.m.

West Seneca Senior Center | 4620 Seneca St West Seneca, NY 14224

19

OCT

One-on-one consultation

9 a.m. - 1 p.m.

Independent Health is a Medicare Advantage organization with a Medicare contract offering HMO, HMO-SNP, HMO-POS and PPO plans.

Enrollment in Independent Health depends on contract renewal.

* A sales person will be present with information and applications. For accommodations of persons with special needs at sales meetings, please call (716) 635-4900 or 1-800-958-4405 (TTY users call 711): October 1 – March 31: Monday – Sunday, 8 a.m. – 8 p.m., April 1 – September 30: Monday – Friday, 8 a.m. – 8 p.m.

Y0042_C7173
Last Updated 10/01/2022