Before you make your plan decision, be sure to check in with your local RedShirt. We have a lot of great news to share with you and we want to make sure you are getting the most out of your Medicare Advantage plan.
We’ll provide you with the personalized attention you deserve to help you choose the best plan for your unique needs. Our experienced RedShirts will guide you through the process, and help you understand all of your Medicare Advantage plan options.
We encourage you to call and speak with a RedShirt or make an appointment by selecting the “Make an Appointment” button below.
Independent Health’s Medicare Information Centers
Hours: Monday – Friday 9 a.m. – 4 p.m.
Cheektowaga/Depew
620 Dick Road, Depew, NY 14043
Williamsville
250 Essjay Drive Williamsville, NY 14221
Orchard Park
Jamestown/Lakewood
Open Mondays, Tuesday and Wednesdays
66 Chautauqua Avenue, Lakewood, NY 14750
Tonawanda
By Appointment Only
Interested in our plans?
We are here to help! You can request a copy of our full sales kit to help explain the differences between each plan.
Ways to Contact a RedShirt
- Shopping for a Plan
- Current Members

Phone
(716) 635-4900 or 1-800-958-4405
(TTY users call 711)
Oct. 1 – Mar. 31: Mon. – Sun.,
8 a.m. – 8 p.m.
Apr. 1 – Sept. 30: Mon. – Fri.,
8 a.m. – 8 p.m.

Chat
Chat with one of our Redshirts to learn about the plans and care we offer.

Schedule an Appointment
Conveniently and safely discuss plan options with one of our RedShirts. Make an appointment to meet with us by phone or virtually.

Send us an email and a RedShirt will be happy to return your e-mail or call you within 24 hours.

Independent Health
511 Farber Lakes Drive
Buffalo, NY 14221

Phone
(716) 250-4401 or 1-800-665-1502
(TTY: 711)
Oct. 1 – Mar. 31: Mon. – Sun.,
8 a.m. – 8 p.m.
Apr. 1 – Sept. 30: Mon. – Fri.,
8 a.m. – 8 p.m.

Send us an email and a RedShirt will be happy to return your e-mail or call you within 24 hours.

Independent Health
511 Farber Lakes Drive
Buffalo, NY 14221
MORE LOCATIONS IN YOUR NEIGHBORHOOD
In addition to our Medicare Information Centers, we have other walk-in locations around WNY during the annual enrollment period to make it even easier for you to meet with a RedShirt.®
Independent Health is a Medicare Advantage organization with a Medicare contract offering HMO, HMO-SNP, HMO-POS and PPO plans.
Enrollment in Independent Health depends on contract renewal.
* A sales person will be present with information and applications. For accommodations of persons with special needs at sales meetings, please call (716) 635-4900 or 1-800-958-4405 (TTY users call 711): October 1 – March 31: Monday – Sunday, 8 a.m. – 8 p.m., April 1 – September 30: Monday – Friday, 8 a.m. – 8 p.m.
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Last Updated 1/3/2023