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Find a RedShirt

We’ll answer your questions and help you find the right Medicare plan!

Before you make your plan decision, be sure to check in with your local RedShirt. We want to make sure you are getting the most out of your Medicare Advantage plan.

Our experienced RedShirts will guide you through the process, and help you understand all your Medicare Advantage plan options.

Ways to Contact a RedShirt

Phone

(716) 635-4900 or 1-800-958-4405

(TTY users call 711)

Oct. 1 – Mar. 31: Mon. – Sun.,
8 a.m. – 8 p.m.

Apr. 1 – Sept. 30: Mon. – Fri.,
8 a.m. – 8 p.m.

Mail

Independent Health
511 Farber Lakes Drive
Buffalo, NY 14221

Email

Send us an email and a RedShirt will be happy to return your e-mail or call you within 24 hours.

medicare.help@​independenthealth​.com

Phone

(716) 250-4401 or 1-800-665-1502

(TTY: 711)

Oct. 1 – Mar. 31: Mon. – Sun.,
8 a.m. – 8 p.m.

Apr. 1 – Sept. 30: Mon. – Fri.,
8 a.m. – 8 p.m.

Email

Send us an email and a RedShirt will be happy to return your e-mail or call you within 24 hours.

medicareservice@​servicing.independenthealth​.com

Mail

Independent Health
511 Farber Lakes Drive
Buffalo, NY 14221

Independent Health’s Medicare Information Centers

Please Note: Updated Summer Hours are included below.

Cheektowaga/Depew
Valu Plaza (Across from Wegmans)
Summer Hours: Open Tuesday & Thursdays only 9am – 4pm beginning Week of Monday July 14th.  

620 Dick Road, Depew, NY 14043

Exciting classes and activities at our Health Hub!
We're giving you more ways to get and stay healthy.
View upcoming classes and activities

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Jamestown/Lakewood
Summer Hours:
Open Tuesdays only 9am - 4pm.

 66 Chautauqua Avenue, Lakewood, NY 14750

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Orchard Park
Tops Plaza (Near Tim Hortons)
Summer Hours: 
Open Tuesday & Thursdays only 9am – 4pm beginning Week of Monday July 14th.  

  3225 Southwestern Blvd, Orchard Park, NY 14127

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Amherst/Williamsville
Summer Hours: 
Open Tuesday & Thursdays only 9am – 4pm beginning Week of Monday July 14th.  

 250 Essjay Road, Williamsville, NY 14221

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MORE LOCATIONS IN YOUR NEIGHBORHOOD

In addition to our Medicare Information Centers, we have other walk-in locations around WNY during the annual enrollment period to make it even easier for you to meet with a RedShirt.®

Ready to Retire Seminar
5691 Cummings Road, Akron 14001

Friday, July 18     3-4 p.m.
Friday, August 15     3-4 p.m.

Ready to Retire Seminar
370 John James Audubon Pkwy, Amherst, NY 14228

Friday, July 18     10-11 a.m.

Ready to Retire Seminar
620 Dick Road, Depew, NY 14043

Wednesday, July 9     5 p.m.
Tuesday, July 29     12 p.m.
Thursday, August 7     12 p.m.
Tuesday, August 19     5 p.m.
Wednesday, September 10     5 p.m.
Tuesday, September 20     12 p.m.

Ready to Retire Seminar
66 Chautauqua Avenue, Lakewood, NY 14750

Tuesday, July 15     Noon
Tuesday, July 15     5 p.m.
Monday, August 4     Noon
Tuesday, August 12     5 p.m.

Ready to Retire Seminar
3225 Southwestern Blvd, Orchard Park, NY 14127

Monday, July 14     5 p.m.
Tuesday, July 29     Noon
Tuesday, August 12     5 p.m.
Thursday, August 21     Noon

Ready to Retire Seminar
14016 NY-31, Albion, NY 14411

Wednesday, July 16     10 a.m. - Noon

Ready to Retire Seminar
746 Young Street, Tonawanda, NY 14150

Saturday, July 19     10 a.m.
Saturday, August 16     10 a.m.

Ready to Retire Seminar
250 Essjay Drive, Williamsville, NY

Wednesday, July 16     5 p.m.
Monday, July 21     11 a.m.
Monday, July 28     2 p.m.
Wednesday, August 6     11 a.m.
Wednesday, August 13     5 p.m.
Wednesday, August 27     2 p.m.
Wednesday, September 10     Noon
Wednesday, September 17     5 p.m.

Independent Health is a Medicare Advantage organization with a Medicare contract offering HMO, HMO-SNP, HMO-POS and PPO plans.

Enrollment in Independent Health depends on contract renewal.

* A sales person will be present with information and applications. For accommodations of persons with special needs at sales meetings, please call (716) 635-4900 or 1-800-958-4405 (TTY users call 711): October 1 – March 31: Monday – Sunday, 8 a.m. – 8 p.m., April 1 – September 30: Monday – Friday, 8 a.m. – 8 p.m.

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Last Updated 1/2/2025