Pay Bill
Before you make your plan decision, be sure to check in with your local RedShirt. We want to make sure you are getting the most out of your Medicare Advantage plan.
Our experienced RedShirts will guide you through the process, and help you understand all your Medicare Advantage plan options.
Ways to Contact a RedShirt
- Shopping for a Plan
- Current Members
Phone
(716) 635-4900 or 1-800-958-4405
(TTY users call 711)
Oct. 1 – Mar. 31: Mon. – Sun.,
8 a.m. – 8 p.m.
Apr. 1 – Sept. 30: Mon. – Fri.,
8 a.m. – 8 p.m.
Independent Health
511 Farber Lakes Drive
Buffalo, NY 14221
Send us an email and a RedShirt will be happy to return your e-mail or call you within 24 hours.
Phone
(716) 250-4401 or 1-800-665-1502
(TTY: 711)
Oct. 1 – Mar. 31: Mon. – Sun.,
8 a.m. – 8 p.m.
Apr. 1 – Sept. 30: Mon. – Fri.,
8 a.m. – 8 p.m.
Send us an email and a RedShirt will be happy to return your e-mail or call you within 24 hours.
Independent Health
511 Farber Lakes Drive
Buffalo, NY 14221
Independent Health’s Medicare Information Centers
Business Hours:
Regular Business Hours – Monday – Friday 8:30 a.m. – 4:30 p.m.
Check each location for additional / special hours of operation.
Cheektowaga/Depew
Valu Plaza (Across from Wegmans)
Open Saturdays (10/4 – 12/6)
9 a.m. - Noon
620 Dick Road, Depew, NY 14043
Jamestown/Lakewood
66 Chautauqua Avenue, Lakewood, NY 14750
Orchard Park
Tops Plaza (Near Tim Hortons)
Open Saturdays (10/4 – 12/6)
9 a.m. - Noon
Amherst / Williamsville
150 Tech Drive Amherst, NY 14221
YMCA Independent Health Family Branch
(Behind ECC North. Enter from Main Street or Wehrle Drive)
This site only open through Friday 12/5.
250 Essjay Road, Williamsville, NY 14221
Tonawanda
(Youngmann Plaza)
746 Young Street, Tonawanda, NY 14150
This site only open through Friday 12/12.
Independent Health is a Medicare Advantage organization with a Medicare contract offering HMO, HMO-SNP, HMO-POS and PPO plans.
Enrollment in Independent Health depends on contract renewal.
* A sales person will be present with information and applications. For accommodations of persons with special needs at sales meetings, please call (716) 635-4900 or 1-800-958-4405 (TTY users call 711): October 1 – March 31: Monday – Sunday, 8 a.m. – 8 p.m., April 1 – September 30: Monday – Friday, 8 a.m. – 8 p.m.
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Last Updated 12/1/2025