Find a RedShirt

We’ll answer your questions and help you find the right Medicare plan!

Before you make your plan decision, be sure to check in with your local RedShirt. We have a lot of great news to share with you and we want to make sure you are getting the most out of your Medicare Advantage plan.

We’ll provide you with the personalized attention you deserve to help you choose the best plan for your unique needs. Our experienced RedShirts will guide you through the process, and help you understand all of your Medicare Advantage plan options.

We encourage you to call and speak with a RedShirt or make an appointment by selecting the “Make an Appointment” button below.

Independent Health’s Medicare Information Centers

Hours: Monday – Friday 9 a.m. – 4 p.m.

Cheektowaga/Depew

 620 Dick Road, Depew, NY 14043

Williamsville

 250 Essjay Drive Williamsville, NY 14221


Orchard Park

 3225 Southwestern Blvd, Orchard Park, NY 14127

Jamestown/Lakewood
Open Mondays, Tuesday and Wednesdays

 66 Chautauqua Avenue, Lakewood, NY 14750


Tonawanda

By Appointment Only

 746 Young Street Tonawanda, NY 14150

Interested in our plans?

We are here to help! You can request a copy of our full sales kit to help explain the differences between each plan.

 

Ways to Contact a RedShirt

Phone

(716) 635-4900 or 1-800-958-4405

(TTY users call 711)

Oct. 1 – Mar. 31: Mon. – Sun.,
8 a.m. – 8 p.m.

Apr. 1 – Sept. 30: Mon. – Fri.,
8 a.m. – 8 p.m.

Chat

Chat with one of our Redshirts to learn about the plans and care we offer.

Schedule an Appointment

Conveniently and safely discuss plan options with one of our RedShirts. Make an appointment to meet with us by phone or virtually.

Email

Send us an email and a RedShirt will be happy to return your e-mail or call you within 24 hours.

medicare.help@​independenthealth​.com

Mail

Independent Health
511 Farber Lakes Drive
Buffalo, NY 14221

Phone

(716) 250-4401 or 1-800-665-1502

(TTY: 711)

Oct. 1 – Mar. 31: Mon. – Sun.,
8 a.m. – 8 p.m.

Apr. 1 – Sept. 30: Mon. – Fri.,
8 a.m. – 8 p.m.

Email

Send us an email and a RedShirt will be happy to return your e-mail or call you within 24 hours.

medicareservice@​servicing.independenthealth​.com

Mail

Independent Health
511 Farber Lakes Drive
Buffalo, NY 14221

MORE LOCATIONS IN YOUR NEIGHBORHOOD

In addition to our Medicare Information Centers, we have other walk-in locations around WNY during the annual enrollment period to make it even easier for you to meet with a RedShirt.®

Akron Senior Center | 5961 Cummings Rd Akron, NY 14001

3

FEB

One-on-one consultation

2 p.m. - 3 p.m.

Orleans Office for the Aging | 14016 Route 31 West, Albion, NY 14411

7

FEB

One-on-one consultation

10 a.m. - 11 a.m.

Amherst Senior Center | 370 John James Audubon Parkway Amherst, NY 14221

6

FEB

One-on-one consultation

2 p.m. - 3 p.m.

Clarence Senior Center | 4600 Thompson Rd Clarence, NY 14031

8

FEB

One-on-one consultation

2 p.m. - 3 p.m.

Dunkirk Senior Center | 45 Cliffstar Court Dunkirk, NY 14048

16

FEB

One-on-one consultation

10 a.m. - 1 p.m.

The Dale Association | 33 Ontario St. Lockport, NY 14094

6

FEB

One-on-one consultation

10 a.m. - 12 p.m.

The Dale Association | 33 Ontario St. Lockport, NY 14094

20

FEB

One-on-one consultation

10 a.m. - 12 p.m.

Olean YMCA | 1101 Wayne Street Olean, NY 14760

17

FEB

One-on-one consultation

10 a.m. - 1 p.m.

Independent Health is a Medicare Advantage organization with a Medicare contract offering HMO, HMO-SNP, HMO-POS and PPO plans.

Enrollment in Independent Health depends on contract renewal.

* A sales person will be present with information and applications. For accommodations of persons with special needs at sales meetings, please call (716) 635-4900 or 1-800-958-4405 (TTY users call 711): October 1 – March 31: Monday – Sunday, 8 a.m. – 8 p.m., April 1 – September 30: Monday – Friday, 8 a.m. – 8 p.m.

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Last Updated 1/3/2023