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April 15, 2022

Independent Health and its Family of Companies Honored as Best Places to Work for in New York

BUFFALO, N.Y. (April 15, 2022) – For the 15th consecutive year, Independent Health has been named one of the best companies to work for in New York State.

Best Places to Work 2022 logoIndependent Health, which was ranked as the 9th best company amongst the largest, most accomplished companies statewide, was honored during an in-person event earlier this month. Independent Health is one of only five companies statewide, and the only Western New York company, to earn the honor for 15 consecutive years, and this is the third year in a row it placed in the top 10.

Independent Health recently announced its decision to remain a primarily virtual company with onsite capabilities, which was based on two critical factors: associate feedback and productivity levels. The high productivity of the company has remained or, in some instances, improved from pre-pandemic levels. In addition, Independent Health’s satisfaction scores in the “Best Companies” survey increased while associates worked virtually during the pandemic.

“Remaining a primarily virtual workforce is a positive aspect from both a retention and recruitment perspective, as well as maintaining our strong corporate culture,” said Patricia Clabeaux, executive vice president, chief human resources officer, Independent Health.

In addition, all the Independent Health family of companies were honored. Nova Healthcare Administrators, recognized for a fifth time, ranked 3rd in the state in the medium size company category. Pharmacy Benefit Dimensions, a three-time finalist, ranked 10th statewide, also in the medium size company category. Reliance Rx, recognized for the fourth year, ranked 18th in in the state in the small size company category.

“Independent Health is honored to be recognized for fifteen consecutive years as one of the best companies to work for in New York State,” said Clabeaux. “To also have all organizations recognized in our family of companies is a unique distinction and reflection of our continued efforts to create a positive work environment, whether virtual or in the office, that is diverse, inclusive and associate-focused.

The Best Companies to Work for in New York State program, presented by the New York State Society for Human Resource Management, in conjunction with Best Companies Group, Journal Multimedia Corporation and the Business Council of New York State, motivates employers to focus on moving their workplace towards excellence.

This statewide survey and awards program is designed to identify, recognize and honor the best places of employment in New York, benefiting the state’s economy, its workforce and businesses. The final rankings are based on a company evaluation and employee survey. For more information on the Best Companies to Work for in New York State program, please visit

Nova Healthcare Administrators
Headquartered in Buffalo, NY, Nova Healthcare Administrators is a wholly-owned affiliate of Independent Health. Evolving over the last 30 years, Nova aims to manage trend to reduce health care spend and improve health plan performance. Nova works with flexibility to provide clients the solutions they need in the way they need them including medical, dental, vision, COBRA, reimbursement account administration, and private-labeled partnerships. Nova provides clients with flexible plan design, national network solutions, customized trend management strategies and personalized service. To learn more, go to

Pharmacy Benefit Dimensions
As a wholly-owned subsidiary of Independent Health, Pharmacy Benefit Dimensions (PBD) has been helping customers and members gain greater control over their prescription drug benefits since 1998. Today, PBD serves more than 4,000 employer groups and nearly 400,000 members in all 50 states. Its customers comprise a broad range of industries, ranging from manufacturing to hospitals, county governments and more. To learn more, go to

Reliance Rx
Reliance Rx is the trusted specialty pharmacy partner that provides consistent, high-quality services while growing dynamically. Reliance Rx maintains next-day national service capability from a high-volume headquarters located in Buffalo, NY. Its mission is to provide the highest-quality specialty pharmacy experience for our customers while promoting positive patient outcomes and efficient use of specialty services. Reliance Rx’s differentiators include a one-prompt answering process to access a Reliance Rx patient care specialist, custom developed RELI-Rx clinical patient management program, unique reimbursement solutions, integrated data analytics, and dedicated clinical and account representatives. At Reliance Rx, positive patient outcomes and company growth is driven by each associate embodying its values of collaborative, accessible, results oriented, empowering, and supportive. To learn more, go to  

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