Technical Support

Are things not appearing as they should? You may be using an unsupported browser or may have settings issues. Below is some information that may help you troubleshoot any issues you are experiencing. If you continue to have issues or would like help, please contact us.

Supported Browsers

  • Internet Explorer - 9.0 and above
  • FireFox – current version
  • Chrome – current version
  • Safari – 7 and above

Our site is optimized for modern browsers. For the best experience, visit www.browsehappy.com to install or update a supported browser.

Adobe

In order to view some files on independenthealth.com, you must have the Adobe Acrobat Reader installed on your computer. Download the latest version here.

MyIH Download Requirements

  • Apple Device Compatibility: Requires iOS 6.0 or later. Compatible with iPhone, iPad, and iPod touch.
  • Android Device Compatibility: Requires OS 2.0 or later.
Note: To download any app, it is best to be connected to WiFi. Check your app store to ensure proper compatibility with your mobile device.