Privacy & Security
Health Care Fraud
Health care fraud can affect everyone... including you. Only a small percentage of health care providers and consumers engage in health care fraud. However, even a small amount of health care fraud can raise the cost of health care benefits for everyone.
View Information About Health Care Fraud
HIPAA Privacy Notice
At Independent Health, we have always put a high priority on protecting our members' health and financial information. As part of a Privacy Rule established by the federal Health Insurance Portability and Accountability Act of 1996, Independent Health has revised its privacy and security standards and processes, and its administrative, physical and technical safeguards.
View HIPAA Privacy Information
Website & Mobile Privacy and Security Statement
We value the relationship we have with our members and are committed to protecting your information
using industry best practices. This notice describes the information we collect from you when you visit our
website and how we use and protect this information.
View our Website Security Statement
Sharing Data with a Third-Party Application
Due to Federal regulations, certain members have the right to consent that pieces of their personal information (as specified by law) be shared with a third-party application (“Third-Party App”) that has satisfied regulatory conformance criteria set forth by regulatory guidelines.
View our Consumer Notice
View Frequently Asked Questions
Your Rights as a Member
Upon joining Independent Health, a member contract and/or amendments are sent to you each year. This information outlines the rights, responsibilities and benefits you have as a member.
Requesting Member Personal Information
When Independent Health needs to request personal information from our members, we will contact the member and request that they call Independent Health at the number that is listed on the member’s ID card. Unless the member initiates the contact Independent Health will NOT request personal information (e.g., Social Security number, mother’s maiden name, etc.) through email, U.S. mail, or phone.
If you believe that you have been a victim of fraud, contact your local authorities and/or the Internet Fraud Complaint Center at