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We’re here to help you.
With the RedShirts you’ll get clear answers and trusted guidance—so you can feel confident in your Medicare decision. Rest assured, we are always just a phone call or in-person visit away. Our experienced RedShirts will guide you through the process, and help you understand all your Medicare Advantage plan options to ensure that you’re in the best plan for your individual needs.
Speak one-on-one with a RedShirt in person at one of our conveniently located Medicare Information Centers or over the phone.
Before you make your plan decision, be sure to check in with your local RedShirt.
Interested in our plans?
We are here to help! You can request a copy of our full sales kit to help explain the differences between each plan.
Independent Health’s Medicare Information Centers
Business Hours: 9am – 4pm
Check each location for additional / special hours of operation.
Cheektowaga/Depew
Valu Plaza (Across from Wegmans)
620 Dick Road, Depew, NY 14043
Jamestown/Lakewood
Open Monday – Thursday 9am – 4pm
66 Chautauqua Avenue, Lakewood, NY 14750
Tonawanda
Youngmann Plaza
Open through December 7th
Orchard Park
Tops Plaza (Near Tim Hortons)
3225 Southwestern Blvd, Orchard Park, NY 14127
Amherst / Williamsville
250 Essjay Road, Williamsville, NY 14221
YMCA Independent Health Family Branch
Open through December 7th
Interested in our plans?
We are here to help! You can request a copy of our full sales kit to help explain the differences between each plan.
Ways to Contact a RedShirt
- Shopping for a Plan
- Current Members
Phone
(716) 635-4900 or 1-800-958-4405
(TTY users call 711)
Oct. 1 – Mar. 31: Mon. – Sun.,
8 a.m. – 8 p.m.
Apr. 1 – Sept. 30: Mon. – Fri.,
8 a.m. – 8 p.m.
Send us an email and a RedShirt will be happy to return your e-mail or call you within 24 hours.
Independent Health
511 Farber Lakes Drive
Buffalo, NY 14221
Phone
(716) 250-4401 or 1-800-665-1502
(TTY users call 711)
Oct. 1 – Mar. 31: Mon. – Sun.,
8 a.m. – 8 p.m.
Apr. 1 – Sept. 30: Mon. – Fri.,
8 a.m. – 8 p.m.
Send us an email and a RedShirt will be happy to return your e-mail or call you within 24 hours.
Independent Health
511 Farber Lakes Drive
Buffalo, NY 14221
More Locations in your neighborhood
Meet one-on-one with a RedShirt at one of our other locations around Western New York.
Dunkirk Senior Center
45 Cliffstar Court, Dunkirk, NY 14048
Dunkirk, NY 14048
November 6, 10:00 – 3:00
Olean YMCA
1101 Wayne Street
Olean, NY 14760
October 16, 11:00 – 2:00
November 20, 11:00 – 2:00
Independent Health is a Medicare Advantage organization with a Medicare contract offering HMO, HMO-SNP, HMO-POS and PPO plans.
Enrollment in Independent Health depends on contract renewal.
A sales person will be present with information and applications. For accommodations of persons with special needs at sales meetings, please call (716) 635-4900 or 1-800-958-4405 (TTY users call 711): October 1 – March 31: Monday – Sunday, 8 a.m. – 8 p.m., April 1 – September 30: Monday – Friday, 8 a.m. – 8 p.m. *Limit one per person. While supplies last. No obligation to enroll.
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Last Updated 10/1/2026