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Find a RedShirt
We’ll answer your questions and help you find the right Medicare plan!

If you are shopping for a Medicare plan we hope you will make an appointment to visit one of our conveniently located Medicare Information Centers for a one-on-one conversation with an experienced Medicare RedShirt.

PLEASE NOTE: For the safety of our guests and RedShirts, we are requiring everyone to have an appointment in order to visit our Medicare Information Centers, and masks for unvaccinated individuals must be worn at all times. Safety and sanitation protocols, as well as capacity limitations, will be enforced at each site.You can schedule an appointment by selecting the “Make an Appointment” button below.

Independent Health’s Medicare Information Centers

PLEASE NOTE: Appointments are required to visit our sites.

Cheektowaga/Depew

620 Dick Road, Depew, NY 14043

Orchard Park

3225 Southwestern Blvd, Orchard Park, NY 14127

Williamsville
Independent Health Family Branch YMCA

150 Tech Drive Amherst, NY 14221

Jamestown/Lakewood

66 Chautauqua Avenue, Lakewood, NY 14750

Tonawanda

746 Young Street Tonawanda, NY 14150

For our Members: Member Servicing Representatives are available for walk-in service at our Cheektowaga/Depew location. If this location is not convenient for you and and you have a question or issue please call a Redshirt at: (716) 250-4401 or 1-800-665-1502 (TTY: 711) Oct. 1 – Mar. 31: Mon. – Sun., 8 a.m. – 8 p.m.; Apr. 1 – Sept. 30: Mon. – Fri., 8 a.m. – 8 p.m. or email: medicareservice@servicing.independenthealth.com

Ways to Contact a RedShirt

Phone

(716) 250-4401 or 1-800-665-1502

(TTY: 711)

Oct. 1 – Mar. 31: Mon. – Sun., 8 a.m. – 8 p.m.

Apr. 1 – Sept. 30: Mon. – Fri., 8 a.m. – 8 p.m.

Email

Send us an email and a RedShirt will be happy to return your e-mail or call you within 24 hours.

medicareservice@​servicing.independenthealth​.com

Mail

Independent Health
511 Farber Lakes Drive
Buffalo, NY 14221

Seminars and one-on-one consultations in your neighborhood:

Akron Senior Center
5691 Cummings Rd, Akron, NY

9

AUG

One-on-one consultation
1:00 p.m. - 2:00 p.m.

Orleans Office of the Age in
14016 Route 31 West, Albion, NY

9

AUG

One-on-one consultation
10:00 a.m. - 11:00 a.m.

Amherst Senior Center
370 John James Audubon Parkway, Amherst, NY

12

AUG

One-on-one consultation
1:00 p.m. - 2:00 p.m.

Clarence Senior Center
4600 Thompson Rd, Clarence, NY

13

JUL

One-on-one consultation
1:00 p.m. - 2:00 p.m.

Clarence Senior Center
4600 Thompson Rd, Clarence, NY

13

AUG

One-on-one consultation
1:00 p.m. - 2:00 p.m.

The Dale Association
33 Ontario St, Lockport, NY

14

JUL

Seminar
9:00 a.m. - 10:00 a.m.

The Dale Association
33 Ontario St, Lockport, NY

28

JUL

Seminar
9:00 a.m. - 10:00 a.m.

The Dale Association
33 Ontario St, Lockport, NY

11

AUG

Seminar
9:00 a.m. - 10:00 a.m.

The Dale Association
33 Ontario St, Lockport, NY

25

AUG

Seminar
9:00 a.m. - 10:00 a.m.

Olean YMCA
1101 Wayne St, Olean, NY

16

JUL

One-on-one consultation
2:00 p.m. - 4:00 p.m.

Concord Senior Center
40 Commerce Dr, Springville, NY

14

JUL

One-on-one consultation
11:30 a.m. - 1:30 p.m.

Independent Health is a Medicare Advantage organization with a Medicare contract offering HMO, HMO-SNP, HMO-POS and PPO plans.
Enrollment in Independent Health depends on contract renewal.

* A sales person will be present with information and applications. For accommodations of persons with special needs at sales meetings, please call (716) 635-4900 or 1-800-958-4405 (TTY users call 711): October 1 – March 31: Monday – Sunday, 8 a.m. – 8 p.m., April 1 – September 30: Monday – Friday, 8 a.m. – 8 p.m.

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Last Updated 3/17/2021