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Find a RedShirt

We’ll answer your questions and help you find the right Medicare plan!

Before you make your plan decision, be sure to check in with your local RedShirt. We want to make sure you are getting the most out of your Medicare Advantage plan.

Our experienced RedShirts will guide you through the process, and help you understand all your Medicare Advantage plan options.

Interested in our plans?

We are here to help! You can request a copy of our full sales kit to help explain the differences between each plan.

Independent Health’s Medicare Information Centers


Business Hours
: 9am – 4pm

Check each location for additional / special hours of operation. 

Cheektowaga/Depew
Valu Plaza (Across from Wegmans)

620 Dick Road, Depew, NY 14043
 

Jamestown/Lakewood
Closed 9/14 – 9/18 for staff training
Open Monday, Tuesday & Wednesday 9am – 4pm

 66 Chautauqua Avenue, Lakewood, NY 14750

Orchard Park
Tops Plaza (Near Tim Hortons)

map pin icon  3225 Southwestern Blvd, Orchard Park, NY 14127


Amherst / Williamsville

map pin icon 250 Essjay Road, Williamsville, NY 14221

Interested in our plans?

We are here to help! You can request a copy of our full sales kit to help explain the differences between each plan.

Ways to Contact a RedShirt

Phone

(716) 635-4900 or 1-800-958-4405
(TTY users call 711)

Oct. 1 – Mar. 31: Mon. – Sun.,
8 a.m. – 8 p.m.
Apr. 1 – Sept. 30: Mon. – Fri.,
8 a.m. – 8 p.m.

Email

Send us an email and a RedShirt will be happy to return your e-mail or call you within 24 hours.

medicare.help@​independenthealth​.com

Mail

Independent Health
511 Farber Lakes Drive
Buffalo, NY 14221

Phone

(716) 250-4401 or 1-800-665-1502
(TTY users call 711)

Oct. 1 – Mar. 31: Mon. – Sun.,
8 a.m. – 8 p.m.
Apr. 1 – Sept. 30: Mon. – Fri.,
8 a.m. – 8 p.m.

Email

Send us an email and a RedShirt will be happy to return your e-mail or call you within 24 hours.

medicareservice@​servicing.independenthealth​.com

Mail

Independent Health
511 Farber Lakes Drive
Buffalo, NY 14221

Independent Health is a Medicare Advantage organization with a Medicare contract offering HMO, HMO-SNP, HMO-POS and PPO plans.

Enrollment in Independent Health depends on contract renewal.

A sales person will be present with information and applications. For accommodations of persons with special needs at sales meetings, please call (716) 635-4900 or 1-800-958-4405 (TTY users call 711): October 1 – March 31: Monday – Sunday, 8 a.m. – 8 p.m., April 1 – September 30: Monday – Friday, 8 a.m. – 8 p.m.  *Limit one per person. While supplies last. No obligation to enroll.

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Last Updated 1/21/2026