Find a RedShirt

We’ll answer your questions and help you find the right Medicare plan!
We know this is a difficult time, but rest assured we are here to make sure you are still getting the Medicare coverage you need. Our top priority continues to be the health and well-being of all of our members and associates. While the Medicare Information sites remain closed, we are still available to you by phone. Our experienced RedShirts are ready for your call so you can do all of this from the comfort and safety of your home. We can help answer your questions and find the Medicare Advantage plan that is right for you.

Ways to Contact a RedShirt

Do you have friends or family looking for a Medicare Advantage plan? Pass along the RedShirt® Treatment!
Our RedShirts will help them understand all their options and answer any of their questions.

Email

Send us an email and a RedShirt will be happy to return your e-mail or call you within 24 hours.

Medicare.Help@​independenthealth​.com

Phone

Prospective members:
(716) 635-4900 or 1-800-958-4405
(TTY users call 711)
October 1 – December 7:
Monday – Sunday, 8 a.m. – 8 p.m.
December 8 – September 30:
Monday – Friday, 8 a.m. – 8 p.m.

Current members:
(716) 250-4401 or 1-800-665-1502
(TTY users call 711)
October 1 – March 31:
Monday – Sunday, 8 a.m. – 8 p.m.
April 1 – September 30:
Monday – Friday, 8 a.m. – 8 p.m.

Mail

Independent Health
511 Farber Lakes Drive
Buffalo, NY 14221

Make an Appointment

Not an Independent Health member? Want to enroll? Click the button above to make a phone appointment with a RedShirt.

Our Medicare Information Center Locations Are Temporarily Closed.

A RedShirt is available by phone to discuss your Medicare options, Call us today!:
(716) 635-4900 or 1-800-958-4405
(TTY:711)
Monday – Friday, 8 a.m. – 8 p.m.

Cheektowaga/Depew

620 Dick Road, Depew, NY 14043

Mon–Fri 9 a.m. - 4 p.m. (Open year-round)

Orchard Park

3225 Southwestern Blvd, Orchard Park, NY 14127

Mon–Fri 9 a.m. - 4 p.m. (Open year-round)

Williamsville

250 Essjay Rd, Amherst, NY 14221

Mon–Fri 9 a.m. - 4 p.m. (open year-round)

Jamestown/Lakewood

66 Chautauqua Avenue, Lakewood, NY 14750

Mon–Fri 9 a.m. - 4 p.m. (Open year-round)

Independent Health is a Medicare Advantage organization with a Medicare contract offering HMO, HMO-SNP, HMO-POS and PPO plans.
Enrollment in Independent Health depends on contract renewal.

* A sales person will be present with information and applications. For accommodations of persons with special needs at sales meetings, please call (716) 635-4900 or 1-800-958-4405 (TTY users call 711): October 1 – March 31: Monday – Sunday, 8 a.m. – 8 p.m., April 1 – September 30: Monday – Friday, 8 a.m. – 8 p.m.

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Last Updated 5/8/2020