Find a RedShirt

We’ll answer your questions and help you find the right Medicare plan!

If you are shopping for a Medicare plan make an appointment to visit one of our conveniently located Medicare Information Centers for a one-on-one conversation with an experienced Medicare RedShirt.

We know this is a difficult time, but rest assured we are here to make sure you are getting the Medicare help you need. These Medicare Information Center Locations will remain open as long as it is safe to do so. Safety and sanitation procedures will be enforced to ensure a positive experience. In order to comply with current safety measures for proper social distancing, we have reduced capacity. Masks are required for entry.

PLEASE NOTE: Due to capacity limitations, appointments are required to visit our sites. You can schedule an appointment by selecting the “Make an Appointment” button below.

Independent Health’s Medicare Information Centers

PLEASE NOTE: Due to capacity limitations, appointments are required to visit our sites.

Williamsville
Independent Health Family Branch YMCA

150 Tech Drive Amherst, NY 14221

Jamestown/Lakewood

66 Chautauqua Avenue, Lakewood, NY 14750

TEMPORARILY CLOSED

Our Servicing Representatives are not located at our Medicare Information Centers. If you are a member and have a question or issue please call our Member Services Team at: (716) 250-4401 or 1-800-665-1502 (TTY: 711) Oct. 1 – Mar. 31: Mon. – Sun., 8 a.m. – 8 p.m.; Apr. 1 – Sept. 30: Mon. – Fri., 8 a.m. – 8 p.m. or email: medicareservice@servicing.independenthealth.com

Phone

(716) 250-4401 or 1-800-665-1502

(TTY: 711)

Oct. 1 – Mar. 31: Mon. – Sun., 8 a.m. – 8 p.m.

Apr. 1 – Sept. 30: Mon. – Fri., 8 a.m. – 8 p.m.

Email

Send us an email and a RedShirt will be happy to return your e-mail or call you within 24 hours.

medicareservice@​servicing.independenthealth​.com

Mail

Independent Health
511 Farber Lakes Drive
Buffalo, NY 14221

Seminars and one-on-one consultations in your neighborhood:

Amherst Senior Center
370 John James Audubon Parkwy


4

MAY

One-on-one consultation
10:00 a.m. - 12:00 p.m.

Amherst Senior Center
370 John James Audubon Parkwy


26

MAY

One-on-one consultation
10:00 a.m. - 12:00 p.m.

Clarence Senior Center
4600 Thompson Rd, Clarence, NY


6

MAY

One-on-one consultation
10:00 a.m. - 12:00 p.m.

The Dale Association
33 Ontario St, Lockport, NY


5

May

Seminar
9:00 a.m. - 10:00 a.m.

The Dale Association
33 Ontario St, Lockport, NY


26

MAY

Seminar
9:00 a.m. - 10:00 a.m.

Concord Senior Center
40 Commerce Dr, Springville, NY


4

MAY

One-on-one consultation
10:00 a.m. - 12:00 p.m.

Independent Health is a Medicare Advantage organization with a Medicare contract offering HMO, HMO-SNP, HMO-POS and PPO plans.
Enrollment in Independent Health depends on contract renewal.

* A sales person will be present with information and applications. For accommodations of persons with special needs at sales meetings, please call (716) 635-4900 or 1-800-958-4405 (TTY users call 711): October 1 – December 7: Monday – Sunday, 8 a.m. – 8 p.m., December 8 – September 30: Monday – Friday, 8 a.m. – 8 p.m.

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Last Updated 3/17/2021