To our Members and the Community: Our Medicare information Centers will be Temporarily Closed starting Monday, March 16.

Also, our seminars and one-on-one consultations in the community scheduled for the month of March are cancelled.

Independent Health continues to keep close watch on the COVID-19 Coronavirus. Our top priority is to protect the health and well-being of all our members and associates. We are temporarily closing our sites and cancelling our seminars in the community out of an abundance of caution.

You can still speak with a RedShirt by calling (716) 635-4900 or 1-800-958-4405, (TTY:711) Monday – Friday, 8a.m.-8p.m.

Find a RedShirt

We’ll answer your questions and help you find the right Medicare plan!

Visit One of Our Locations*

Click on an address below for directions.

Cheektowaga/Depew

620 Dick Road, Depew, NY 14043

Mon–Fri 9 a.m. - 4 p.m. (Open year-round)

Orchard Park

3225 Southwestern Blvd, Orchard Park, NY 14127

Mon–Fri 9 a.m. - 4 p.m. (Open year-round)

Williamsville

250 Essjay Rd, Amherst, NY 14221

Mon–Fri 9 a.m. - 4 p.m. (open year-round)

Jamestown/Lakewood

66 Chautauqua Avenue, Lakewood, NY 14750

Mon–Fri 9 a.m. - 4 p.m. (Open year-round)

Our seminars and one-on-one consultations in the community scheduled for the month of March are cancelled.

Ways to Contact a RedShirt

Do you have friends or family looking for a Medicare Advantage plan? Pass along the RedShirt® Treatment!
Our RedShirts will help them understand all their options and answer any of their questions.

Email

Send us an email and a RedShirt will be happy to return your e-mail or call you within 24 hours.

Medicare.Help@​independenthealth​.com

Phone

Prospective members:
(716) 635-4900 or 1-800-958-4405
(TTY users call 711)
October 1 – December 7:
Monday – Sunday, 8 a.m. – 8 p.m.
December 8 – September 30:
Monday – Friday, 8 a.m. – 8 p.m.

Current members:
(716) 250-4401 or 1-800-665-1502
(TTY users call 711)
October 1 – March 31:
Monday – Sunday, 8 a.m. – 8 p.m.
April 1 – September 30:
Monday – Friday, 8 a.m. – 8 p.m.

Mail

Independent Health
511 Farber Lakes Drive
Buffalo, NY 14221

Independent Health is a Medicare Advantage organization with a Medicare contract offering HMO, HMO-SNP, HMO-POS and PPO plans.
Enrollment in Independent Health depends on contract renewal.
* A sales person will be present with information and applications. For accommodations of persons with special needs at sales meetings, please call (716) 635-4900 or 1-800-958-4405 (TTY users call 711): October 1 – March 31: Monday – Sunday, 8 a.m. – 8 p.m., April 1 – September 30: Monday – Friday, 8 a.m. – 8 p.m.