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You have opinions. We’d like to hear them.

Join Insights, our online community.

When it comes to health care, everyone has an opinion or a story to share. We take pride in serving our community members and value your feedback. That’s why we created Insights, an opportunity for you to share your thoughts and opinions.

Why You Should Join Insights

Share your insights on things that are important to the decision-making process at Independent Health.

Be part of an exciting online community who wants to make a difference.

Be part of the solution for improving health care.

Share your insights on topics that matter most and interact with Independent Health on a more personal level.

Getting Started

  1. Click the “Join Now” button.
  2. Answer a brief questionnaire to help us get to know you.
  3. Enter your email address as your preferred contact.

You’re all set! You’ll soon begin to get surveys to share your insights.

Frequently Asked Questions

Answers about how community members interact with Insights

At Independent Health, feedback is important to us. Insights was created to allow you to share your opinions on a wide range of topics related to health insurance. We take pride in serving our members. With your help, we can continue to work to meet the needs of health care consumers and provide a better, overall health care experience.

No. We want to hear your feedback and opinions regardless of who your current health insurance carrier is!

We respect your time and appreciate your willingness to share your thoughts and opinions with us. On average, you can expect to receive 1-2 surveys per month. Surveys will usually take no longer than 5 minutes to complete.

Results from Independent Health Insights surveys will be shared with appropriate managers and executives throughout Independent Health. Findings will be discussed and become part of the decision-making process.

No. Your privacy is important to us. Therefore individual responses will not be viewed. Your responses will only be viewed collectively with other responses to the same survey. Any personal information provided in these surveys will only be used for statistical purposes and will not be shared.

Insights is designed to be compatible with any device – laptop, desktop, tablet or smartphone.

If you have questions related to a survey or activity, please email Simply send us your question and we’ll be happy to assist you.

If you would like to update your e-mail address, please email with your name, current email address and new email address and we’ll be happy to update your information for you. We will notify you when the change has been made.

If you have questions related to your Independent Health coverage or benefits, please feel free to contact Independent Health Member Services at (716) 631-8701 or 1-800-501-3439. If you are a Medicare member, please feel free to contact us at (716) 250-4401 or 1-800-665-1502. (TTY users call: 711).

To unsubscribe from the Independent Health Insights community, send an email to letting us know you no longer wish to be a part of the community.

Still have questions?

Contact us:


It’s all part of the RedShirt® Treatment.