How does Alexa know information related to my Independent Health account?
Upon enabling the Independent Health skill, you are prompted to enter your Independent Health username and password. Doing so allows Alexa to access your account information. Alexa cannot access your information unless you have given it permission to do so by linking your Independent Health member account to the skill.
Will Alexa share my Independent Health username and password with Amazon?
Independent Health does not share your username and password with anyone.
What if I no longer want Alexa to access information related to my Independent Health account?
To prevent Alexa from accessing your Independent Health information and responding to questions about your account, disable the Independent Health skill from your Alexa app. Simply locate the Independent Health skill and select Disable to unlink your account.
Can someone else access my information?
No one can gain access to your Independent Health username and password because you’ve linked the account to an Alexa device. When talking with Alexa, however, anyone who may hear Alexa’s responses may hear the same responses that you do. Also, be aware that enabling the Independent Health skill on your Alexa-enabled device allows other users of this device access to the Independent Health account information used by the skill.
What are Independent Health’s policies regarding member privacy and security?
Independent Health protects your information with industry-leading security and fraud prevention systems. Read more
about how we protect your privacy and information.