Coming in January:

Account registration required to access Independent Health’s provider portal

In July, Independent Health introduced its new provider portal, which enables participating provider practices to register for individual, secure access.

Beginning in January, we will require users to obtain an account for their practice in order to maintain access to the provider portal and its content. This includes reimbursement information, performance reporting customized for your practice (if applicable), policies, forms, news and other important updates.

To register for Independent Health’s new provider portal, please visit our provider section online at (log in is not required to access this information). These web pages provide:

  • Directions on how to register for secure access and detailed log-in information
  • Guidelines for identifying your Practice Portal Administrator and setting up users within your practice

If your practice has already registered for access to Independent Health’s provider portal, please continue using the usernames and passwords you were assigned.

Registration for the provider portal requires assigning a Practice Portal Administrator who is an owner, lead physician or other representative authorized to make decisions on behalf of your practice. This authorized contact will determine who in your practice will have access to clinical, financial and other practice-specific information from Independent Health available through the provider portal.

If you have questions about the new provider portal after visiting the provider section of Independent Health’s web site, please email You may also call our Provider Relations Department at (716) 631-3282 or 1-800-736-5771, Monday through Friday from 8 a.m. to 6 p.m.