Thank you for your membership!

Here you’ll find the information you need to understand what your plan benefits will be for 2021 – including some exciting benefit enhancements!

If you’re happy with your current plan, you don’t have to do anything, and you will automatically be re-enrolled for 2021. If you have questions, the RedShirts are here to help.

Review Your Current Plan

To view your specific plan details, simply select your current plan from the list below. Not sure what plan you are in? Refer to your member ID card – where your plan name will be listed on the front for your convenience. You can also view our 2021 Benefits at a Glance grid for an overview of all of our plans.

Ways to Contact a RedShirt


(716) 250-4401 or 1-800-665-1502

(TTY: 711)

Oct. 1 – Mar. 31: Mon. – Sun., 8 a.m. – 8 p.m.

Apr. 1 – Sept. 30: Mon. – Fri., 8 a.m. – 8 p.m.


Send us an email and a RedShirt will be happy to return your e-mail or call you within 24 hours.



Independent Health
511 Farber Lakes Drive
Buffalo, NY 14221

Last Updated 10/1/2020