Medicare Member Resources

How else can we help you? This page contains various resources and information for our Medicare Advantage Plan Members.

Helpful Links

If you are new to Medicare or would like more information about different Medicare plans or Medicare financial assistance, check out these Helpful Links.

Medicare Privacy, Fraud, Waste and Abuse

If you would like to know more about your right to privacy or how to protect yourself against identify theft and other dishonest practices, we offer information on Medicare Privacy, Fraud, Waste and Abuse.

Rights and Responsibilities

If you need to know more about what happens if you disenroll from the plan, we provide an overview of your Rights and Responsibilities.

Complaints and Appeals

If you have a complaint about Independent Health or one of our affiliated providers, or would like to dispute a decision we have made, we supply forms and other information about our Complaints and Appeals process.

Getting Care During A Disaster

If the Governor of your state, the U.S. Secretary of Health and Human Services, or the President of the United States declares a state of disaster or emergency in your geographic area, you are still entitled to care from your plan. Learn More.

Independent Health is a Medicare Advantage organization with a Medicare contract offering HMO, HMO-SNP, HMO-POS and PPO plans. Enrollment in Independent Health depends on contract renewal.

Multi-Language Insert (Nondiscrimination statement and language assistance services)
Nondiscrimination Notice
Senior couple looking at laptop screen.

Questions? Call Us.

Current Members:
(716) 250-4401 or
(TTY: 711)

Prospective Members:
(716) 635-4900 or
(TTY: 711)

October 1 – March 31: Monday – Sunday, 8 a.m. – 8 p.m.

April 1 – September 30: Monday – Friday, 8 a.m. – 8 p.m.

New to Medicare?

Get the facts. Visit our
Medicare Now Website