2020 Premier Wellness Package for Medicare Advantage Plans*

At Independent Health, we’re always looking for new ways to offer more value with every plan. We know that helping you maintain a healthy lifestyle includes ways that go above and beyond Medicare coverage. That’s why we developed this package of benefits and services that’s included with our individual Medicare Advantage plans. Our Premier Wellness package is a group of additional health and wellness benefits to help you maintain an active, healthy lifestyle.

Healthy Benefits Fitness Program
As an Independent Health Medicare Advantage Plan member, you can take advantage of the Healthy Benefits Fitness Program.

What You Get:
  • A fitness membership at any of the participating facilities located throughout Western New York.
  • Access to the various amenities at the fitness facility you join as part of your membership, such as treadmills, free weights and fitness classes! Your benefit is active for a calendar year.
Start Moving!
  • To begin using this benefit, you simply present your Member ID card at the participating facility of your choice and activate your membership! Please note that there is no activation fee for Healthy Benefits on our 2019 Medicare Advantage Plans.
  • Find the participating locations near you
If you have questions about Healthy Benefits, please call Member Services:
(716) 250-4401 or 1-800-665-1502 (TTY users call 711),

October 1 – March 31: Monday – Sunday, 8 a.m. – 8 p.m.
April 1 – September 30: Monday – Friday, 8 a.m. – 8 p.m.

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Dental Benefit**
Independent Health’s preventive dental coverage is provided through some of our Medicare Advantage plans.

Please note:
This dental benefit does not apply to Independent Health’s Family Choice HMO-SNP plan.

Your Preventive Dental Benefits include*:
  • Oral Examinations – Two times per calendar year
  • Routine Cleanings – Two times per calendar year
  • Bitewing X-rays – Two times per calendar year
  • Full Mouth X-rays – Once in a 36-month period
How Your Dental Plan Works:
  • Your oral exams, routine cleanings, bitewing and full-mouth X-rays are covered when you visit an in-network dentist for Independent Health’s Medicare Advantage plans.
  • When you visit a network dentist for covered services, the dentist will bill our Dental provider directly, making it easier and more convenient for you.
  • PPO plan: If you visit a dentist that is not in-network for Independent Health’s Medicare Advantage plans, our dental provider will pay you 50% of the amount allowed for the treatment by that dentist and you will be responsible for the other 50% plus additional permitted charges.
For more information please contact Member Services at
1-800-665-1502 (TTY users call 711):
October 1 – March 31, Monday – Sunday, 8 a.m. to 8 p.m.;
April 1 – September 30, Monday – Friday, 8 a.m. – 8 p.m.

View the list of participating dentists
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Vision Benefit
Independent Health’s routine vision coverage will be provided through EyeMed on our Medicare Advantage plans.

  • Routine Eye Exam
  • Routine Eyewear
  • Post-Cataract Eyewear
  • Post-Cataract routine Eye Exam
  • For 2019, digital retinal imaging will now be covered as part of an in-network routine eye
For a complete list of providers near you, use the Provider Locator (select “Insight” as your network) or call 1-877-842-3348 (TTY users call: 711), Monday – Saturday, 8 a.m. – 11 p.m.; Sunday 11 a.m. – 8 p.m. EST.
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Hearing Aid Benefit**
All of our plans cover one hearing aid per ear when purchased through TruHearing. Hearing aids come in a variety of sizes, colors, and styles to fit your needs.

Coverage Includes: 1 hearing aid per ear when purchased through TruHearing; 3 follow-up visits with an in-network provider for fitting and adjustment of hearing aids; 45-day trial; 3-year manufacturer warranty for repairs and one-time loss and damage replacement; 48 batteries per aid.

To take advantage of this benefit, call TruHearing to schedule a hearing exam. 1-844-211-1723 (toll-free) TTY users call: 711

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Telemedicine Benefit

When you are traveling, need care after hours or can’t reach your primary care physician, our telemedicine benefit provided through Teladoc® gets you the care you need for a low copay. Speak by phone to a U.S. doctor anytime, anywhere, for common medical issues, such as cold and flu symptoms, bronchitis, allergies, poison ivy, pink eye, sinus problems, ear infections and more.

Questions? OR To create your account:
Call 1-800-Teladoc (835-2362); TTY users call 711.
Or visit teladoc.com/IH

More Information
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Enhanced Annual Wellness Visit**
This comprehensive annual well visit with your doctor includes a detailed exam and conversation about your health to create a personalized care plan.
View the list of participating providers.

New for 2020! Brook Personal Health Companion
A smartphone app that provides 24/7 health coaching expertise and support for general health and chronic conditions like diabetes and hypertension. Helps you make daily health decisions, track your nutrition, medications, sleep, activity and more.

Learn More
Independent Health is a Medicare Advantage organization with a Medicare contract offering HMO, HMO-SNP, HMO-POS and PPO plans. Enrollment in Independent Health depends on contract renewal. *Applicable copays may apply for these benefits. Member must use EyeMed, HealthPlex or TruHearing providers in order to take advantage of these benefits. Refer to the Evidence of Coverage for complete details. **Excludes Independent Health’s Medicare Family Choice HMO- SNP.