At Independent Health, we are truly committed to the satisfaction of our members. In fact, we were just named the highest-ranked health plan for member satisfaction in the New York/New Jersey region.
That commitment to excellence also resulted in us achieving the highest score in the region
for the following three study factors:
- Coverage and Benefits
- Information and Communication
- Provider Choice
We appreciate being rated so highly by our members. Not because it resulted in an award, but because it means the RedShirt Treatment makes a real difference.
Whether it’s through our nutrition benefit, FitWorks® Rewards program, hosting community events or coordinating with your doctors to improve care, we’re here for you.
Thank you for your vote of confidence. We will continue to earn it every day.
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Independent Health Association received the highest numerical score among commercial health plans in New York/New Jersey in the J.D. Power 2016 U.S. Member Health Plan Study, based on 31,867 responses from 13 plans measuring experiences and perceptions of members surveyed October-December 2015. Your experiences may vary. Visit jdpower.com.