Quality Management

Independent Health’s Quality Management approach is guided by knowledge of and commitment to our principles, which incorporate a continual improvement methodology. Quality is a way of thinking, a way of acting and a way of understanding the data generated by our processes. It’s more than graphs and numbers. It’s our ability to understand the messages contained in our data.

Independent Health's Quality Management Plan is a coordinated and collaborative effort that involves management, multiple departments and disciplines, physicians, and other professionals working together as a team and collaborating to improve our organizational performance. The performance improvement activities are systematic. The main goal of quality management and improving organizational performance is a member centric approach to continuously improve member physical and behavioral health outcomes and service that is culturally and linguistically sensitive. Learn more about our Quality Management program.

Take a look at our Clinical Practice Guidelines to learn about preventive health and disease specific guidelines.